Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Edmonton, AB? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our West Edmonton 102nd Avenue location today.
Location
Hours
Reviews
4.0
717 reviews
5 stars
451
4 stars
77
3 stars
38
2 stars
17
1 star
134
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting excellent service from individuals like Nick, Jarret, and Natasha.
Vehicle Availability
Several reviews mentioned issues with vehicle availability, including last-minute cancellations and not having reserved vehicles ready.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about unprofessional behavior and poor communication from some staff members.
Cleanliness and Condition
Some customers reported receiving vehicles that were not clean or in good condition, with issues like mechanical problems and pre-existing damage.
Overall Satisfaction
Despite some negative experiences, many customers expressed a high likelihood of recommending Enterprise due to the overall positive interactions and service.
- LVL VV6 days ago5.0Very friendly staff and multiple employees emphasized how they wanted each customer to have a great experience. Shout out to Nick Bandal for driving me (free “shuttle”) from Enterprise to Canwest Collision Centre to pick up my vehicle after it was repaired ⭐️⭐️⭐️⭐️⭐️ As well, I liked how the Volkswagen Jetta rental included winter tires, considering how bad the roads were in Edmonton this week. Thank you Enterprise West Location!
- MFmanal fawaz6 days ago5.0Upkar Helped me with my rental and was the best experience I’ve ever had dealing with rental company’s. He’s very helpful, accommodating and polite. Thank you very much
- GAGuada AvenidoJan 4, 20265.0We are happy with our experience with Enterprise. We called them and requested if we can swap our rental car to another kind immediately with no further questions, they said, your next car will be ready as soon as you get here! Very good customer service. Jarrett O' S. and Sunny were the 2 gentlemen that assisted us. I highly recommend Enterprise for your car rental needs.
- CNCharlaine NusplJan 3, 20265.0My experience with renting from Enterprise was excellent. I dealt with Nick from the West Edmonton location and he went above and beyond for me. Would highly recommend Nick to anyone needing to rent a vehicle.
- DCderek chewkaDec 22, 20255.0I needed to extend my rental almost daily for two weeks. Doing so was so easy online. I also had a minor accident while driving. I hit a coyote during a blizzard. I was dreading calling Customer Service thinking I would be on hold forever. But no. Just the opposite. I got through right away and was very supported. Easy. No fuss.
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Edmonton?
Enterprise Rent-A-Car is located at 17431 102 Ave NW, Edmonton, AB, T5S 1J8, Canada.
What are the operating hours of Enterprise Rent-A-Car at West Edmonton 102nd Avenue?
The business operates from 8:00 AM to 8:00 PM Monday through Friday, and from 9:00 AM to 2:00 PM on weekends. It is closed on November 11, 2025.
What types of vehicles can I rent from Enterprise Rent-A-Car in Edmonton?
Enterprise offers a wide range of vehicles including rental cars, vans, and luxury cars to suit errands, weekend getaways, or while your personal vehicle is in the shop.
What payment options does Enterprise Rent-A-Car accept?
Enterprise accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car provide airport pick-up service?
Yes, Enterprise Rent-A-Car offers airport pick-up service to help make your rental experience convenient.
What languages are supported at Enterprise Rent-A-Car in Edmonton?
The primary language supported is English.
What nearby places can I visit after renting a car at Enterprise Rent-A-Car?
After renting a car, you can visit the National Indigenous Cultural Expo to explore community and cultural exhibits, or enjoy a meal and pool at Metropolitan Billiards, a nearby bar and American restaurant.
Are there any nearby automotive service providers close to Enterprise Rent-A-Car?
Yes, nearby you have West Side Acura for auto parts and supply, Enterprise Truck Rental for truck rentals, and PartSource for automotive parts and repair.
Is there convenient parking near Enterprise Rent-A-Car at the West Edmonton 102nd Avenue location?
Yes, Sterling Business Centre provides parking close to Enterprise Rent-A-Car for your convenience.
How can knowing nearby financial services help when renting a car at Enterprise Rent-A-Car?
Nearby financial services like Lighthouse Financial / IPC Investment Corporation and Leibel Insurance Group can assist with financial advice or insurance needs that you may want to arrange alongside your rental.