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Enterprise Rent-A-Car

3.8
(856 reviews)

Business Details

4167 97 St NW, Edmonton, AB
T6E 6E9, Canada
(780) 440-4550

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Edmonton, AB? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our South Edmonton location today.

Location

Enterprise Rent-A-Car
4167 97 St NW, Edmonton, AB
T6E 6E9, Canada

Hours

Reviews

3.8
856 reviews
5 stars
507
4 stars
95
3 stars
38
2 stars
29
1 star
187

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and accommodating, with several specific mentions of individual employees who provided exceptional service.

Reservation Issues

Several reviews highlighted problems with reservations, including overbooking and lack of communication regarding vehicle availability, leading to customer frustration.

Vehicle Condition

Customers reported mixed experiences with vehicle conditions, with some receiving well-maintained cars while others encountered issues such as pre-existing damage or unsuitable tires.

Pickup and Drop-off

While many customers appreciated the shuttle service for pickup and drop-off, some noted inconsistencies in this service, with complaints about delays and lack of availability.

Overall Experience

Overall, experiences varied widely, with many customers expressing satisfaction and loyalty, while others reported significant issues that impacted their rental experience.
  • JP
    Jackie Parnell
    3 days ago
    5.0
    Very accommodating and flexible for renting and changing vehicles. Great courtesy drive to the repair shop as well
  • YB
    Yaroslav Buran
    3 days ago
    5.0
    I have really good experience to renting van in this location
  • SH
    Sheldon Higgins
    Feb 21, 2026
    3.0
    The staff is very friendly and courteous, but unfortunately their knowledge about the vehicles they offer seems to be lacking. I was promised a all-wheel drive vehicle with all weather tires, but what I received was a Front wheel drive vehicle with all-season tires. Did not feel safe on the road. As mentioned the staff themselves were very attentive to my concerns, however to rectify the situation they promised a coupon that can be used chain wide but that coupon was not actually provided. Perhaps just an empty promise to get me to reconsider, or maybe it's just delayed which is why I gave three stars instead of two.
  • MM
    Maki Ali Maki
    Feb 13, 2026
    1.0
    bad costumer service i every have with this company do not rent a car from this location
  • BJ
    B John
    Feb 5, 2026
    5.0
    Fabulous customer service from start to finish...I also really appreciated Sergio's professionalism and dedication to customer service... great vehicle choices!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car in Edmonton offer?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to suit various needs such as errands or weekend getaways.

What are the operating hours of Enterprise Rent-A-Car's South Edmonton location?

The South Edmonton location is open Monday to Friday from 8:00 AM to 8:00 PM, and on Saturday and Sunday from 9:00 AM to 2:00 PM. The location is closed on November 11, 2025, for a holiday.

Brand Certified Facts from Enterprise Rent-A-Car

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