Business Details
About
Department of Motor Vehicles
The Alberta Motor Association (AMA) is more than just a registry office located at 9938 170 Street NW, Edmonton, AB. From Alberta road tests and small business registry services to member benefits like 24/7 roadside assistance, a Cash Back gift card program, and exclusive Automatic Vehicle Registration Auto Renew where we'll renew your vehicle registration automatically for you, we’ve spent over 90 years serving the province’s motorists and supporting our members in the community – for every chapter of their lives. Over 980,000 Albertans trust AMA for automotive and personal registry assistance and expertise.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.6
258 reviews
5 stars
141
4 stars
26
3 stars
11
2 stars
5
1 star
75
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some staff received praise for being friendly and helpful, while others were criticized for being unprofessional and unhelpful.
Wait Times
Numerous complaints about long wait times for service, both in-person and on the phone, leading to frustration among customers.
Insurance Issues
Customers expressed dissatisfaction with insurance pricing and policies, citing unexpected increases and poor communication regarding coverage.
Positive Experiences
Several customers highlighted positive interactions with specific staff members who provided excellent service, making their visits enjoyable.
Membership Value
Concerns raised about the value of membership, with some customers questioning the benefits compared to the costs.
- KMKelly MelansonDec 22, 20251.0Registries at this location needs to be better. Always a line up and 1 or 2 people working. It’s quicker to go to a private registry. What benefit is being a AMA member when it always a wait? Need to do better.
- JAJosh AndersenDec 19, 20251.0Currently sitting on yellowhead with traffic screaming by me. I was told I was priority due to being on busy road way yet I waited 4 hours as I get it it's winter. But that time has gone now and was told when I called back another 2.5 hours...like what kind of priority am I?? This is ridiculous what's the point of playing for roadside assistance when they can actually send it in a timely manor
- JMJust MeNov 19, 20255.0Will helped us with the registration of our new truck. I am 65 years old and have never had such great service experience when getting new plates. Really gives me great pleasure in being an AMA member. Keep it up!!!
- RVRoman VaslyukNov 7, 20255.0Very good, passed the driving test on the first try with their examiner. Fair, and all the staff are very polite and welcoming
- MKMonica KrausertNov 4, 20255.0The moment you walk in you are greeted with a warm smile. Monique, Clare and Tahnee are extremely personable and professional. I will always use this centre
Frequently Asked Questions About AMA Member & Registry Services
Do you have a Commisioner Of Oaths?
Our services include Commissioner for Oaths, which involves administering oaths, affirmations, and solemn declarations for documents intended for use in Alberta. For more information, please visit ama.ab.ca/registries/personal/commissioner-for-oaths.
Can AMA help me with changing my Alberta Health Care Card?
You can visit any of our centres to update your health care card. To learn about what type of documentation you need in order to do this, visit ama.ab.ca/registries/personal/update-alberta-health-care.
Will you have another AMA shredding event soon?
This year's shredding events have concluded, but Shredding dates for 2024 will be listed on our website as of March 6. For more information, visit ama.ab.ca/events/shredding.
Can I renew my passport here, or can I only get a picture for it?
We offer passport photo services at all of our centres across Alberta. To learn more about this, visit ama.ab.ca/personal/passport-photo. On that page on our website, you'll also find resources on how to apply for your Canadian Passport. You can get those application forms from your nearby postal outlet or passport office. You can also download it online here: www.canada.ca/en/immigration-refugees-citizenship/services/canadian-passports/new-adult-passport.html.
My driver's licence is due soon. Do I have to book and appointment to renew?
You do not have to book an appointment to renew your driver's licence. Just stop by one of our centres and someone from our registries team will assist you with the renewal.
Do you offer an international driver's licence here?
We sure do. The test costs $17.60, plus the cost of getting your Driver's License after you pass. Visit our website and search for 'Drivers Licence Testing' to find all the information, including what to bring with you. Good luck!
Is there a way to get a in-transit sticker for a vehicle to move?
You can get an in-transit permit by visiting our registry services in centre or online. More info can be found on our website: https://ama.ab.ca/registries/auto/vehicle-registration/intransit-permit
What is the cost of your memberships?
It all depends on your needs. To learn more about the types of memberships that we offer, including the cost for each one, visit ama.ab.ca/membership/join/compare
Can I use the registry services if I am not a member?
At AMA, our registry services are member exclusive. However, you can visit our registry with someone who has an active AMA membership to use our services. Being a member does offer plenty of value. You can save and get rewarded for purchases at retailers and brands you love. You can also enjoy deals to earn AMA reward dollars, which can pay for your annual membership. To learn more, visit ama.ab.ca/membership.
Do you offer Commissioner of Oaths services at AMA Edmonton West?
Yes, AMA provides Commissioner for Oaths services at the Edmonton West centre. They administer oaths, affirmations, and solemn declarations for documents intended for use in Alberta.
Can I update my Alberta Health Care Card at AMA Edmonton West?
Yes, you can update your Alberta Health Care Card by visiting the AMA centres, including Edmonton West. Check AMA's website for documentation requirements.
Does AMA Edmonton West provide passport photo services?
Yes, passport photo services are available at the Edmonton West centre. You can also find information on applying for Canadian passports on their website.
Is an appointment needed to renew my driver’s licence at AMA Edmonton West?
No appointment is required to renew your driver's licence at this location. Just visit the centre and the registries team will assist you.
Can I get an international driver's licence at AMA Edmonton West?
Yes, international driver's licence testing and issuance is available. The test costs $17.60 plus the licence fee. Visit the AMA website for details and requirements.
What are the operating hours of AMA Edmonton West?
The centre is open Monday to Friday from 9 AM to 6 PM, Saturdays from 9 AM to 5 PM, and closed on Sundays and certain holidays including November 11, December 25, and 26.
Where is AMA Edmonton West located?
AMA Edmonton West is located at 9938 170 Street NW, Edmonton, AB, postal code T5T 6G7, Canada.
Are there any nearby restaurants where I can eat before or after visiting AMA Edmonton West?
Yes, nearby restaurants include Quiznos, Mikado Westside (a Japanese restaurant), Milestones Grill and Bar, Good Earth Coffeehouse, Starbucks, Tony Roma’s, The Keg Steakhouse and Bar, Moxie’s Grill & Bar, and Jerusalem Shawarma. These offer a variety of dining options for your convenience.
Are there any nearby fitness or recreational facilities near AMA Edmonton West?
Yes, Fit4Less gym is located near the AMA Edmonton West centre, providing fitness and tanning salon services if you want to get a workout in before or after your visit.
What automotive related services are available nearby AMA Edmonton West?
Nearby automotive services include AMA Driving School, AMA Insurance, Alberta Motor Association for automotive repair and travel services, RV Mania automotive dealer, and RV Wars recreational vehicle dealer. These services complement the AMA registry offerings.