Business Details
About
Department of Motor Vehicles
The Alberta Motor Association (AMA) is more than just a registry office located at 10310 G.A. MacDonald (39A) Ave NW , Edmonton, AB. From Alberta road tests and small business registry services to member benefits like 24/7 roadside assistance, a Cash Back gift card program, and exclusive Automatic Vehicle Registration Auto Renew where we'll renew your vehicle registration automatically for you, we’ve spent over 90 years serving the province’s motorists and supporting our members in the community – for every chapter of their lives. Over 980,000 Albertans trust AMA for automotive and personal registry assistance and expertise.
Details
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
AMA Member & Registry Services
10310 G.A. MacDonald (39A) Ave NW, Edmonton, AB
T6J 6R7, Canada
Hours
Reviews
3.7
506 reviews
5 stars
304
4 stars
30
3 stars
19
2 stars
20
1 star
133
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant decline in customer service quality, with many customers reporting long wait times and unhelpful staff.
Roadside Assistance
While some customers praised the quick response from specific employees like Gurkeerat, many expressed frustration over long wait times for roadside assistance.
Insurance Issues
Numerous reviews highlighted dissatisfaction with insurance services, including high costs, poor communication, and long wait times to speak with representatives.
Staff Performance
Some staff members received positive remarks for their professionalism and helpfulness, particularly in driving tests, but overall staff efficiency was criticized.
Facility Experience
The physical location received mixed reviews, with some praising cleanliness and organization, while others noted long lines and inadequate staffing.
- KSKoml sidhuDec 29, 20255.0Gurkeerat from Invictus was great. They said it might take four hours, but he showed up in 15 minutes. He was super fast and really nice to talk to. Great job!
- CMCSL ManagementDec 29, 20251.0Super long wait times. Been waiting for a tow since Friday. I understand that they need to get they triage but this is absurd. If you are considering a membership, save yourself some time and look elsewhere or just call a tow company as needed. Less stressful that way. AMA tends to let you down when you need it the most.
- ASakashdeep singhDec 29, 20255.0I had an amazing experience with Gurkeerat from Invictus. He arrived on time, communicated clearly, and handled everything with great care and professionalism. I really appreciate his effort and I’m very happy with the service I received.
- ADAna DukonDec 22, 20251.0We had been premier member for 20 years. We inquired town service , for the first time in this year 2025 ,and we have to wait 24 h , for that .. i am thinking in the renewal service for 2026 , it is not worth . Very disappointed with AMA . They deserve zero start ..
- JKJeffrey KDec 17, 20251.0Started well, over time when you need them they give you less and less care. Trickle charged a batter faster then getting a boost, 6 hrs side of highway 16 with a delaminated tire, now brake failure and a 7 hr wait to get taken to a mechanic. Nice people, probably quicker going private, looking into bumper to bumper road side for next year. App says you used more calls then you did and other technical difficulties. Regret renewing my membership. When in negative 40 broken down by Boyle 4 years ago ama left me for over 12 hours while I wated for a tow on the side of a 100km highway. 18 months ago ama left me waiting for over 6hour on the side of hwy 16 when they were repaving and down to 1 lane cars passing me at 130+ ama didn't care then so saying priority given to hwy, no, thats a lie.
Frequently Asked Questions About AMA Member & Registry Services
Do you have a Commisioner Of Oaths?
Our services include Commissioner for Oaths, which involves administering oaths, affirmations, and solemn declarations for documents intended for use in Alberta. For more information, please visit ama.ab.ca/registries/personal/commissioner-for-oaths.
Can AMA help me with changing my Alberta Health Care Card?
You can visit any of our centres to update your health care card. To learn about what type of documentation you need in order to do this, visit ama.ab.ca/registries/personal/update-alberta-health-care.
Will you have another AMA shredding event soon?
This year's shredding events have concluded, but Shredding dates for 2024 will be listed on our website as of March 6. For more information, visit ama.ab.ca/events/shredding.
Can I renew my passport here, or can I only get a picture for it?
We offer passport photo services at all of our centres across Alberta. To learn more about this, visit ama.ab.ca/personal/passport-photo. On that page on our website, you'll also find resources on how to apply for your Canadian Passport. You can get those application forms from your nearby postal outlet or passport office. You can also download it online here: www.canada.ca/en/immigration-refugees-citizenship/services/canadian-passports/new-adult-passport.html.
My driver's licence is due soon. Do I have to book and appointment to renew?
You do not have to book an appointment to renew your driver's licence. Just stop by one of our centres and someone from our registries team will assist you with the renewal.
Do you offer an international driver's licence here?
We sure do. The test costs $17.60, plus the cost of getting your Driver's License after you pass. Visit our website and search for 'Drivers Licence Testing' to find all the information, including what to bring with you. Good luck!
Is there a way to get a in-transit sticker for a vehicle to move?
You can get an in-transit permit by visiting our registry services in centre or online. More info can be found on our website: https://ama.ab.ca/registries/auto/vehicle-registration/intransit-permit
What is the cost of your memberships?
It all depends on your needs. To learn more about the types of memberships that we offer, including the cost for each one, visit ama.ab.ca/membership/join/compare
Can I use the registry services if I am not a member?
At AMA, our registry services are member exclusive. However, you can visit our registry with someone who has an active AMA membership to use our services. Being a member does offer plenty of value. You can save and get rewarded for purchases at retailers and brands you love. You can also enjoy deals to earn AMA reward dollars, which can pay for your annual membership. To learn more, visit ama.ab.ca/membership.
What services does AMA - Alberta Motor Association offer related to Commissioner of Oaths?
AMA offers Commissioner for Oaths services, administering oaths, affirmations, and solemn declarations for documents intended for use in Alberta. More info at ama.ab.ca/registries/personal/commissioner-for-oaths.
Can I update my Alberta Health Care Card at AMA?
Yes, you can update your health care card at any AMA centre. Visit ama.ab.ca/registries/personal/update-alberta-health-care for required documentation details.
Do I need an appointment to renew my driver’s licence at AMA?
No appointment is needed. You can simply visit any AMA centre and the registries team will assist with your driver’s licence renewal.
Does AMA provide passport photo services and passport application resources?
Yes, AMA centres offer passport photo services. They also provide information on applying for Canadian passports and application forms can be downloaded online or obtained at nearby postal outlets.
Are there any upcoming shredding events hosted by AMA?
This year’s shredding events have concluded. Dates for 2024 shredding events will be listed on AMA's website starting March 6.
Is the AMA registry open on Sundays or holidays?
No, the AMA registry at 10310 G.A. MacDonald (39A) Ave NW is closed on Sundays and holidays including November 11, December 25, and December 26.
What are the AMA - Alberta Motor Association's operating hours?
The centre is open Monday to Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and closed Sundays.
Can I get an international driver’s licence at AMA?
Yes, AMA offers international driver’s licence testing for $17.60 plus the license cost. Details are available on AMA’s website under ‘Drivers Licence Testing’.
How can nearby AMA Insurance and AMA Driving School benefit me when visiting AMA?
You can conveniently access related services like insurance at AMA Insurance and driver education at AMA Driving School, both near the AMA registry, making your visit more efficient.
What dining options are available near the AMA office at 10310 G.A. MacDonald Ave NW?
Nearby restaurants such as Olive Garden, Montana’s BBQ & Bar, and New Gurkha Indian Restaurant & Bar offer a variety of cuisines to enjoy before or after your AMA visit.
Are there shopping and accommodation options close to the AMA - Alberta Motor Association?
Yes, Walmart Canada and Zellers provide shopping nearby, and Economy Inn and Derrick Motel offer accommodation options near the AMA location.