Business Details
About
Department of Motor Vehicles
The Alberta Motor Association (AMA) is more than just a registry office located at 11220 109 Street NW, Edmonton, AB. From Alberta road tests and small business registry services to member benefits like 24/7 roadside assistance, a Cash Back gift card program, and exclusive Automatic Vehicle Registration Auto Renew where we'll renew your vehicle registration automatically for you, we’ve spent over 90 years serving the province’s motorists and supporting our members in the community – for every chapter of their lives. Over 980,000 Albertans trust AMA for automotive and personal registry assistance and expertise.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.7
367 reviews
5 stars
215
4 stars
36
3 stars
10
2 stars3
1 star
103
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees who provided excellent service.
Long Wait Times
Numerous reviews mentioned excessive wait times for both phone support and in-person services, leading to frustration among customers.
Mixed Experiences
While some customers had positive experiences with services like roadside assistance and registry, others reported significant issues with insurance and claims processing.
Membership Value
Several customers expressed dissatisfaction with the value of their membership, citing high costs and inadequate service.
Staff Professionalism
There were complaints about unprofessional behavior from some staff members, impacting customer experiences negatively.
- JGJoe Gurba1 day ago5.0Registries are never a fun time to visit but this location has always made me feel well cared for.
- CHCaitlyn HamiltonDec 17, 20255.0I went to update my auto insurance and would like to thank the rep Dale for being so outstanding at the Kingsway location. He was kind and patient in explaining policies to me, making sure I could get any savings wherever possible. He went completely above and beyond even staying late to finish updating my policy. Thank you for all your help!
- ATAmanda TermeerNov 26, 20255.0Amazing services! Shout out to Travis the tow truck driver. He went above and beyond. Thank you.
- JMJust MeNov 19, 20255.0Was at AMA Kingsway. Madison provided first class service. Worth every penny of my membership.Cheers
- LNLeigh NateNov 17, 20251.0Poor service, when ama accidentally linked the wrong person to my membership, they refused to refund me even though i was unable to access my membership benefits during the period and lost money. Insurance services are expensive and they dont act like they care about you or your business and they cannot accomodate for their customers policy changes.
Frequently Asked Questions About AMA Member & Registry Services
Do you have a Commisioner Of Oaths?
Our services include Commissioner for Oaths, which involves administering oaths, affirmations, and solemn declarations for documents intended for use in Alberta. For more information, please visit ama.ab.ca/registries/personal/commissioner-for-oaths.
Can AMA help me with changing my Alberta Health Care Card?
You can visit any of our centres to update your health care card. To learn about what type of documentation you need in order to do this, visit ama.ab.ca/registries/personal/update-alberta-health-care.
Will you have another AMA shredding event soon?
This year's shredding events have concluded, but Shredding dates for 2024 will be listed on our website as of March 6. For more information, visit ama.ab.ca/events/shredding.
Can I renew my passport here, or can I only get a picture for it?
We offer passport photo services at all of our centres across Alberta. To learn more about this, visit ama.ab.ca/personal/passport-photo. On that page on our website, you'll also find resources on how to apply for your Canadian Passport. You can get those application forms from your nearby postal outlet or passport office. You can also download it online here: www.canada.ca/en/immigration-refugees-citizenship/services/canadian-passports/new-adult-passport.html.
My driver's licence is due soon. Do I have to book and appointment to renew?
You do not have to book an appointment to renew your driver's licence. Just stop by one of our centres and someone from our registries team will assist you with the renewal.
Do you offer an international driver's licence here?
We sure do. The test costs $17.60, plus the cost of getting your Driver's License after you pass. Visit our website and search for 'Drivers Licence Testing' to find all the information, including what to bring with you. Good luck!
Is there a way to get a in-transit sticker for a vehicle to move?
You can get an in-transit permit by visiting our registry services in centre or online. More info can be found on our website: https://ama.ab.ca/registries/auto/vehicle-registration/intransit-permit
What is the cost of your memberships?
It all depends on your needs. To learn more about the types of memberships that we offer, including the cost for each one, visit ama.ab.ca/membership/join/compare
Can I use the registry services if I am not a member?
At AMA, our registry services are member exclusive. However, you can visit our registry with someone who has an active AMA membership to use our services. Being a member does offer plenty of value. You can save and get rewarded for purchases at retailers and brands you love. You can also enjoy deals to earn AMA reward dollars, which can pay for your annual membership. To learn more, visit ama.ab.ca/membership.
What services does AMA offer related to Commissioner of Oaths?
AMA offers Commissioner for Oaths services, including administering oaths, affirmations, and solemn declarations for documents used in Alberta.
Can I update my Alberta Health Care Card at AMA?
Yes, you can update your Alberta Health Care Card at any AMA centre. Check their website for required documentation details.
Does AMA provide passport photo services?
All AMA centres provide passport photo services. They also offer resources on applying for a Canadian Passport.
Do I need an appointment to renew my driver's licence at AMA?
No appointment is necessary. You can visit any AMA centre and a registries team member will assist you with the renewal.
Can I obtain an international driver's licence at AMA?
Yes, AMA offers international driver's licences. The test costs $17.60 plus the licence fee after passing.
What are AMA's regular business hours?
AMA Edmonton Kingsway is open Monday to Friday from 9:00 AM to 6:00 PM, Saturdays from 9:00 AM to 5:00 PM, and closed on Sundays.
Is AMA Edmonton Kingsway accessible by public transit near other helpful locations?
Yes, AMA is located near the Edmonton Kingsway Centre and other AMA locations like AMA Driving School, making it easily accessible by transit in the area.
Are there any dining options near AMA Edmonton Kingsway?
Nearby restaurants include Thai Express and Pur and Simple, great spots to visit before or after your AMA appointment.
Where can I shop near AMA Edmonton Kingsway?
Showcase Kingsway Mall and Mac Kingsway Gardens 1 are nearby shopping centers offering a variety of retail and beauty supplies.
Does AMA Edmonton Kingsway offer parking accommodations?
Yes, AMA offers wheelchair accessible parking for visitors at the Edmonton Kingsway centre.