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AMA Member & Registry Services

3.7
(371 reviews)

Business Details

11220 109 Street NW, Edmonton, AB
T5G 2T6, Canada
(780) 474-8601
https://ama.ab.ca/centres/edmonton-kingsway

About

Department of Motor Vehicles
The Alberta Motor Association (AMA) is more than just a registry office located at 11220 109 Street NW, Edmonton, AB. From Alberta road tests and small business registry services to member benefits like 24/7 roadside assistance, a Cash Back gift card program, and exclusive Automatic Vehicle Registration Auto Renew where we'll renew your vehicle registration automatically for you, we’ve spent over 90 years serving the province’s motorists and supporting our members in the community – for every chapter of their lives. Over 980,000 Albertans trust AMA for automotive and personal registry assistance and expertise.

Details

  • Wheelchair accessible entranceAvailable

Location

AMA Member & Registry Services
11220 109 Street NW, Edmonton, AB
T5G 2T6, Canada

Hours

Reviews

3.7
371 reviews
5 stars
218
4 stars
36
3 stars
10
2 stars
3
1 star
104

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and knowledgeable staff, highlighting individual employees for their exceptional service.

Long Wait Times

Numerous reviews mentioned frustratingly long wait times both in-person and on the phone, with some customers reporting waits of several hours.

Insurance Issues

Several customers expressed dissatisfaction with insurance services, citing high rates, poor communication, and issues with policy management.

Mixed Experiences

While some customers had positive experiences with services like towing and registry, others reported significant frustrations, indicating inconsistency in service quality.

Membership Value

Customers questioned the value of the membership, with some feeling it did not provide adequate benefits or support, especially during emergencies.
  • LK
    Leo Kulasooriya
    1 day ago
    1.0
    Registry services are only for members. Please clearly communicate this so non members won’t waste their time. Thank you!
  • MF
    Monica Forss
    3 days ago
    5.0
    Akashdeep with Invictus Services was Excellent! Called AMA for help with keys locked in car … he arrived quickly and rescued us! 5 stars !!!!
  • DP
    David Pooley
    Feb 6, 2026
    5.0
    Fantastic service from Rajwant, who was able to turn a bad phone experience into a great example of customer service! She was very knowledgeable, friendly, and able to answer my car insurance questions and offer the perfect solution.
  • JG
    Joe Gurba
    Jan 11, 2026
    5.0
    Registries are never a fun time to visit but this location has always made me feel well cared for.
  • CH
    Caitlyn Hamilton
    Dec 17, 2025
    5.0
    I went to update my auto insurance and would like to thank the rep Dale for being so outstanding at the Kingsway location. He was kind and patient in explaining policies to me, making sure I could get any savings wherever possible. He went completely above and beyond even staying late to finish updating my policy. Thank you for all your help!

Frequently Asked Questions About AMA Member & Registry Services

Do you have a Commisioner Of Oaths?

Our services include Commissioner for Oaths, which involves administering oaths, affirmations, and solemn declarations for documents intended for use in Alberta. For more information, please visit ama.ab.ca/registries/personal/commissioner-for-oaths.

Can AMA help me with changing my Alberta Health Care Card?

You can visit any of our centres to update your health care card. To learn about what type of documentation you need in order to do this, visit ama.ab.ca/registries/personal/update-alberta-health-care.

Brand Certified Facts from AMA Member & Registry Services

AMA Member & Registry Services partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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