Fountain Tire

Reviews

• DK

  Doug Kuervers

  Mar 4, 2026
  1.0
  Staff were friendly and efficient, however if you value your pocket book, go to Kal Tire. Fountain tire charged me 50% more to repair a flat tire than Kal would have. Unfortunately, I did my research after dropping off the tire...
• DS

  Dominic Soucie

  Mar 2, 2026
  1.0
  Did not tighten my tire enough which could’ve caused detrimental damage. Also lost one of my lug nuts and didn’t replace it.
• NW

  Nigel Werenka

  Feb 24, 2026
  1.0
  I brought my 2025 GMC 3500 AT4 (70,000 km, highway driven, never off-roaded) to Fountain Tire Crowfoot for one specific service: a wheel alignment. Instead of performing the alignment, I was called and told the pitman arm was “worn out,” that the alignment could not be completed, and that it needed to be replaced at an estimated cost of approximately $1,000. I was charged a diagnostic fee and sent on my way. Because the truck is under full extended warranty, I took it to the dealership the next day. They performed their own inspection, found no issue with the pitman arm whatsoever, charged their diagnostic fee, and completed the wheel alignment without any problem. On top of that, while I was there strictly for an alignment, Fountain Tire also recommended a differential fluid replacement based on mileage — a service that had just recently been completed and was not part of the requested scope of work. When I returned to discuss the incorrect diagnosis, I was told, “Well, you got your wheel alignment, didn’t you?” Yes — but only after paying $230 in combined diagnostic fees because of an assessment that the dealership could not validate. I was later told there was “some minor play” in the pitman arm. If that’s the case, why was it presented as worn out and in need of replacement before an alignment could even be attempted? When I asked what the measured play was, I was told they would need to check with the technician. I requested a follow-up call with those measurements and never received one. While Fountain Tire did eventually refund their own diagnostic fee, they did not cover the additional diagnostic charge from the dealership - which was only necessary due to their incorrect assessment. Nor did they account for the two days of my time spent dropping the truck off at multiple locations to resolve this situation. Recommending a $1,000 repair on a nearly new truck - along with additional maintenance outside the requested scope - without measurable data to support it is concerning. Not every customer is mechanically inclined, and not everyone has warranty coverage. In this case, I did - and the diagnosis did not hold up under inspection. Transparency, measurable diagnostics, and accountability matter. This experience did not reflect that.
• JK

  Jason Keelor

  Jan 26, 2026
  1.0
  Good shop and techs were nice enough. But don't buy Goodyear tires on the basis of rebates. Lesson learned. You will be calling 7-8 times at EVERY single stage of the process to get an update on your payment. The shop techs said I would receive a virtual card within 2-3 weeks. I bought tires on November 28th. It is now January 26th and I have yet to receive the virtual card. It took multiple calls to have the claim "approved". Once approved, I have not receive the card and have been told to wait another 2-3 weeks followed by another 24-48 hours. You will be stuck on hold for hours trying to get this rebate. Once I receive the card, I guarantee I will run into issues with actually using the funds. I compared prices based on rebate value and assurance from the techs that the process was easy to redeem. I don't care if you outsource rebates to a third party, they are an extension of your shops customer service experience. You should make sure they are redeemable if you promote them to your customers. Not to mention that a few days after installing brand new Goodyear tires, there was a flat and had to get them repaired for another $70. Unlucky, sure, but Kal Tire offers free flat repair upon purchase of tires and is better value.
• DP

  David Penner

  Jan 3, 2026
  5.0
  Very helpful. Got me on the road in a couple hours. Free tire rotations with tire purchase. Gave me 10% discount on labour.

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