Need a rental car in Calgary, AB? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our South Downtown Calgary location today.
Feedback highlights a mix of exceptional and poor customer service experiences, with some staff being praised for their helpfulness while others were criticized for rudeness and lack of support.
Vehicle Availability
Several customers reported issues with vehicle availability, including last-minute cancellations and being downgraded from reserved vehicles.
Efficiency
Many reviews commend the quick and efficient rental process, including smooth pick-up and drop-off experiences.
Staff Professionalism
The professionalism and friendliness of staff were frequently noted positively, with specific employees receiving commendations for their service.
Mixed Experiences
Overall, customer experiences varied significantly, with some expressing satisfaction and loyalty while others reported frustrating incidents.
MM
Michelle M
4 days ago
5.0
We're happy to echo the 5-star reviews from other customers. We chose this location as a more convenient alternative to the airport and received a midsize SUV equipped with winter tires. The staff took our concerns seriously when we noticed a small chip in the windshield (pictured)—a common occurrence when driving in the prairies. Upon returning the vehicle, we accidentally left an item in the trunk, and a thoughtful staff member promptly chased us down to return it. We truly appreciated the excellent service!
BD
Brandon Douglas
Dec 31, 2025
1.0
Staff walk through the parking lot pressing the panic or horn button on the fob, all day long. To spot one car usually is 20-30 honks. Staff are too lazy to look for the vehicle in lot even though there is usually never more then 10 cars. This is very disrupting and disrespectful to listen to on a regular basis.
PG
parminder gill
Dec 29, 2025
1.0
Absolutely unacceptable experience. After returning my rental, I realized a couple days later that I had accidentally left my wallet in the glove box. I called immediately, explained exactly where it was, and mentioned that it contained a large amount of cash.
I was repeatedly told nothing was found, that the car was “thoroughly cleaned,” and that if anything had been found it would be in their safe. I even asked how the cleaners wouldn’t notice a wallet in the glove box - they still denied. I was told multiple times to “call back” and that they would check again.
The next morning, after being told to call back, I called right at 7:30 AM. Suddenly, they said they did have my wallet. This made absolutely no sense after being told repeatedly that it wasn’t there and that the car had already been searched thoroughly.
When I went to pick it up, $100 was missing from my wallet.
I can’t prove exactly what happened behind the scenes, but the way this was handled makes it feel like dealing with thieves. The dishonesty, the runaround, and the missing cash speak for themselves.
I will never rent from this place again and strongly warn others to be extremely careful.
GC
Geunwoo Cho
Dec 28, 2025
5.0
This branch have amazing service. All of the staffs are kind and professional. The cars they use for rentals are all very good with reasonable pirce.
This location is by far the best compared to other Enterprise branches.
MW
Mia Weinzierl
Dec 24, 2025
1.0
wow what a bad experience- we’ve booked a car as ours broke down, received a confirmation(see pictures)
organized an uber to get there and two minutes before pick up time they’ve called and said they are fully booked.
Are you serious??? Not an apology, not offering help or coving uber nor anything else. This is just rude and not the way how business is done!! I would give zero starts if I could !!!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles are available for rent at Enterprise Rent-A-Car in Calgary?
Enterprise offers a wide range of vehicles including cars, vans, and luxury cars with flexible rental options to suit various needs.
Where is the Enterprise Rent-A-Car location in Calgary?
The Enterprise Rent-A-Car location is at 129 17 Ave SE, Calgary, AB, T2G 1H3, Canada.
What are the operating hours for Enterprise Rent-A-Car in South Downtown Calgary?
The location is open Monday to Friday from 7:30 AM to 6:00 PM, and Saturday and Sunday from 8:00 AM to 5:00 PM. It is closed on November 11, 2025, for a holiday.
What payment methods are accepted at Enterprise Rent-A-Car?
Enterprise accepts American Express, Cash, Check, Discover, Mastercard, and Visa for payments.
Does Enterprise Rent-A-Car offer airport pickup services in Calgary?
Yes, Enterprise provides airport pickup services as part of their rental options.
How can I make a reservation at the Enterprise Rent-A-Car South Downtown Calgary location?
You can reserve a rental car online through their website at https://www.enterprise.ca/en/car-rental-locations/ca/ab/south-downtown-calgary-c577.html or call them directly at +1 403-264-0424.
Are there other car rental agencies near Enterprise Rent-A-Car in Calgary?
Yes, nearby car rental agencies include National Car Rental, Alamo Rent A Car, and Discount Car & Truck Rentals, providing additional options for your car rental needs.
What dining options are available near Enterprise Rent-A-Car?
Nearby dining includes N9NA, a burger and American restaurant, and Curry Lounge & Bar, an Indian restaurant and cocktail bar, perfect for enjoying a meal before or after your rental.
Are there any wellness or relaxation centers close to Enterprise Rent-A-Car?
Yes, nearby wellness options include Valencia Massage and The Drip Wellness Group, which offer massage and beauty treatments to unwind.
What attractions can I visit near Enterprise Rent-A-Car in Calgary?
You can visit the Calgary Selfie Museum, an art museum, or the Elbow River Casino which includes a music venue, both located near the Enterprise location for entertainment before or after your rental experience.