Enterprise Rent-A-Car

Reviews

• RB

  rupy brar

  Feb 24, 2026
  1.0
  Not professional before renting make a vedio all around … charged me for what I don’t do … gave me truck with cracked windshield and called me many time that now oil change due and twice that our truck is sold so take a small car … no professionalism I recommend don’t go to this location I can’t say something here what’s going on
• JE

  Jon Egerton

  Feb 24, 2026
  1.0
  Don't waste your time with these guys. Super rude to my kids and I. Took pics of my credit card with his personal phone. Had prepaid for a vehicle and refused to give it to us. Left my 2 young kids and I strand 4000km from home. The guy was working feb 23rd at around 9pm if management is interested
• RN

  Rebekah Nethercott

  Feb 14, 2026
  5.0
  Tom was incredible, fantastic service when we were in a pinch and needed a vehicle after missing our flight! Highly recommend!
• SS

  Scott Stirling

  Feb 12, 2026
  5.0
  Best vehicle rental experience ever. Lilly was amazing and Anand (mgr) was super helpful and got everything sorted out in very short amount of time. Both of them were awesome!! Thank you guys!!
• PH

  Peter Ho

  Jan 21, 2026
  3.0
  Beware of pre existing damage claims! We hired a car from Calgary airport. Rates and customer service are excellent, however be ultra vigilant when the pre existing damage report is filled out. In my experience, they completed the report on our behalf (big warning sign) as they listed one damage item on a door, however the car had numerous items of damage all over the vehicle and upon noting this at handover I was told “it’s ok, but you can list down the damage yourself”. My wife and I both took separate videos to document the condition of the whole vehicle. Upon returning the vehicle to the airport. As soon as we parked the vehicle the staff member honed in on a damaged front bumper. I questioned what he was looking at and he said he was looking at damage to the inside bumper rail which was cracked. There was no visible damage to the external bumper. He then said “ I saw the damage when you drove in….” We then provided video evidence the damage was pre existing which he accepted. Thankfully one of our videos had that damage (hence the 2 separate videos) so he backed off. There was absolutely no way this damage was visible externally. Even when I asked what damage the staff was noting. I had to look twice as nothing was obvious. Clearly he knew exactly what to look for. When picking up the car I did turn down their upsell for insurance coverage and roadside assistance….. maybe we were targeted?? Be very careful and document everything! This has tarnished their reputation and also left a poor customer experience after we had such a great road trip. Photo attached is the front number with the “damage” behind the lower grill.

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