Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Calgary, AB? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our 78th & Macleod Trail location today.
Location
Hours
Reviews
4.0
169 reviews
5 stars
113
4 stars
12
3 stars
11
2 stars2
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, accommodating, and providing excellent service, with specific mentions of individual employees who went above and beyond.
Vehicle Condition
Several reviews highlighted that the rental cars were clean and well-maintained, although there were some complaints about receiving vehicles that did not match the reservation.
Reservation Issues
There were multiple reports of issues with reservations, including unavailability of vehicles despite confirmations and problems with billing and additional charges.
Safety Concerns
One customer raised serious safety concerns regarding the provision of all-season tires during winter conditions, indicating a disregard for customer safety.
Mixed Experiences
While many reviews were positive, there were notable negative experiences related to rude staff behavior and poor handling of customer complaints.
- DRDylan RAug 5, 20221.0Rude employee that hang up the phone when trying to ask a simple question about when a vehicle would be available.
- LSLuke SmithJun 2, 20215.0Gracia is absolutely amazing. She really goes way above and beyond when it comes to helping her customers. I had a problem with a reservation and she was very quick to resolve the issue and she just went way above and beyond what anybody else has ever done for me. Thanks Gracia :)
- TDTyler DrydenApr 11, 20195.0Blessing, Brandon, and James are absolutely fantastic. I had a bad run-up with the insurance company in charge of an automotive claim, but the lovely folks at Enterprise at this location have left me smiling and feeling very happy about the whole process. I would highly recommend going to these lovely professionals for any and all of your rental needs above all other locations and agencies! I will definitely be coming back :)
- CPColin PetersenJun 5, 20181.0This location needs serious improvements. Vehicle type incorrect and not ready to go for time of booking. Booked for 730 and didn’t drive out until 815. Location still running printed inspections and only one person working at counter which is a sign this location is struggling. One other customer waiting in office as their vehicle not ready either. Overall poor management.
- DRDouglas RobertsonMay 28, 20185.0Great service from start to finish. They came to pick me up, offered a choice of vehicles and would have driven me home had I needed it. They also checked to how the service I received was and thanked me for my business. Would definitely recommend this location for future rentals.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Calgary?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, luxury cars, and trucks to suit your rental needs.
Where is the Enterprise Rent-A-Car location in Calgary located?
The Calgary Enterprise Rent-A-Car location is at 7820 Macleod Trail South, Calgary, AB, T2H 0L9, Canada.
What are the operating hours for Enterprise Rent-A-Car in Calgary?
The business is open Monday to Friday from 8:00 AM to 5:00 PM, Saturdays from 9:00 AM to 12:00 PM, and is closed on Sundays.
What payment options does Enterprise Rent-A-Car accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car in Calgary offer airport pick-up services?
Yes, airport pick-up is one of the services provided at this location.
How can I contact Enterprise Rent-A-Car in Calgary?
You can reach them by phone at +1 403-252-0222.
Are there any other car rental agencies near Enterprise Rent-A-Car on Macleod Trail?
Yes, nearby car rental agencies include Alamo and a second Enterprise Rent-A-Car location offering truck rentals.
What automotive services or dealerships are close to Enterprise Rent-A-Car in Calgary?
Nearby automotive-related businesses include RightRide Calgary and RightRide Calgary South used car dealers, Ninja Auto Sales, Bowalta Motor Products Ltd., and Market Rite Motors Inc.
What nearby dining options can customers enjoy before or after renting a car?
Edo Japan - Southland Crossing offers fast food including grill and sushi options close to Enterprise Rent-A-Car.
Are there other types of stores or services near Enterprise Rent-A-Car to explore in Calgary?
Yes, customers can visit hobby shops like Tandy Leather Factory, massage therapy centers like Natural Therapy Center, and retail stores such as The Flag Shop Calgary and The Art of Carry On.