Need a rental car in Calgary, AB? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our 78th & Macleod Trail location today.
Many customers praised the friendly and accommodating staff, highlighting their professionalism and willingness to help.
Vehicle Quality
Several reviews noted that the rental cars were clean and well-maintained, although there were some complaints about receiving vehicles that did not match the reservation.
Reservation Issues
Multiple customers experienced problems with reservations, including unavailability of vehicles and discrepancies in pricing.
Mixed Experiences
While many reviews were positive, there were notable complaints regarding rude staff behavior and poor handling of customer issues.
MD
Mara D
Dec 19, 2023
4.0
Excellent service! I have no complaints and no notes, thank you to the staff for a smooth interaction.
IB
Ian B.
Jan 16, 2023
5.0
They bent over backwards to make me happy and that is important to me
DR
Dylan R
Aug 5, 2022
1.0
Rude employee that hang up the phone when trying to ask a simple question about when a vehicle would be available.
TC
Tanya Clement
Jan 15, 2020
1.0
I got a rental set up by my insurance company. When I signed the documents they didnt email them to me, I gave a cash deposit and did not get a receipt to show proof of payment. When I took the vehicle back they are holding my deposit until the insurance company pays the bill. When I called and spoke with the manager Jamie, and explained that all this happened and that the deposit was suppose to be for tickets why do I have to wait for the insurance company to pay the bill. She called back and said the finance will give me my cash deposit back, and that if I got a ticket the ticket will come in 3 weeks later. I was trying to talk to her and she rudely interrupted me. I decided to wait for the check in the mail because I do not want to go into this location and deal with rude people. Worst service ever.
RC
Rob Campbell
Jan 23, 2018
5.0
Needed a car for an Insurance claim, they were close to my house and the service was excellent. VERY friendly and helpful, wouldn't hesitate recommending this location to friends or using them again.
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