AMA Member & Registry Services

3.7
262 reviews

About

Department of Motor Vehicles
The Alberta Motor Association (AMA) is more than just a registry office located at 524 Willow Park Village 10816 Macleod Trail SE, Calgary, AB. From Alberta road tests and small business registry services to member benefits like 24/7 roadside assistance, a Cash Back gift card program, and exclusive Automatic Vehicle Registration Auto Renew where we'll renew your vehicle registration automatically for you, we’ve spent over 90 years serving the province’s motorists and supporting our members in the community – for every chapter of their lives. Over 980,000 Albertans trust AMA for automotive and personal registry assistance and expertise.

Details

  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

AMA Member & Registry Services
524 Willow Park Village, Calgary, AB
T2J 5N8, Canada

Hours

Reviews

3.7
262 reviews
5 stars
160
4 stars
15
3 stars
6
2 stars
13
1 star
68

What are people saying?

AI-generated from recent customer reviews

Staffing Issues

Many customers reported long wait times and understaffing at the Willow Park location, leading to frustration and dissatisfaction.

Customer Service

While some staff received praise for their helpfulness and professionalism, others were criticized for rudeness and lack of support.

Communication Problems

Customers expressed frustration over poor communication regarding refunds, appointments, and service availability.

Mixed Experiences

Overall, experiences varied widely, with some customers having positive interactions while others faced significant issues.
  • BS
    Brent Shaw
    2 days ago
    1.0
    On December 6, I visited AMA to obtain quotes for auto and home insurance. After completing the process, I was provided with competitive quotes that I intended to move forward with. The only condition was that my older home required some electrical upgrades, which my current insurance provider does not require. I spent approximately $3,000 completing the requested electrical work and gathering additional documentation AMA asked for. On January 2, I emailed my representative and was told the same day that “the home quote has been reviewed and is good to go anytime” and that I could book an appointment when ready. When I returned to AMA on January 10 to finalize the policies, I was instead given new auto and home quotes that were collectively about $800 higher than the original pricing. I was informed that because more than 30 days had passed, AMA would not honor the original quote despite the fact that all required documentation was submitted on January 2 and explicitly confirmed as accepted. This experience was extremely disappointing. I invested significant time and money based on AMA’s representations, only to have the terms change at the final stage. I am sharing this experience to caution potential customers to be very careful when relying on quoted pricing from AMA, particularly when costly conditions are required upfront.
  • RC
    Robin C
    Jan 3, 2026
    5.0
    Great motor service. My car battery went dead but I can get it back on with AMA. They saved the day and they can drive right to you Joseph the person who helped us put it in with very great awesome service here and I got my new ID, which was a good best motor service Very amazing we got a brand new car battery for only $280. It was a very good deal. I am a save the date for very amazing we got a brand new car battery for only $280. It was a very good deal. I am a save the day for us. perfect place very good service good place to get your car fixed up and they’ll come right to you. ANA saves the day. inside of this place is amazing very new and nice looking. AMA is pretty nice. People are very friendly. This location is perfect. It’s right near my house. Whenever you need to come here. It’s close perfect location. If you’re near Macleod Trail they will come fix whatever the problem is and it’s very cheap. I like it. They do a very good job!!!!!!!!!!!!
  • FI
    Fidel Ingenpahs
    Dec 19, 2025
    1.0
    Called for a quote. Waited 2 hours before giving up, awesome job team
  • AB
    Anna Bulavina
    Dec 4, 2025
    1.0
    Cancelled my AMA insurance on November 22. AMA confirmed my refund would be issued within 10 business days. Today is December 4 — no refund. Couldn’t reach anyone yesterday. Today spent a long time on hold, and only then was told the refund is “just being processed now,” clearly only because I called. AMA failed to meet their own deadlines and offered zero communication. They take monthly payments on time but can’t return money on time. Unprofessional and unreliable. I do NOT recommend AMA.
  • SW
    Stephen Wong
    Dec 2, 2025
    2.0
    The staff who are there are great and helpful but this location seems severly understaffed, if you can, check other locations.

Frequently Asked Questions About AMA Member & Registry Services

Do you have a Commisioner Of Oaths?

Our services include Commissioner for Oaths, which involves administering oaths, affirmations, and solemn declarations for documents intended for use in Alberta. For more information, please visit ama.ab.ca/registries/personal/commissioner-for-oaths.

Can AMA help me with changing my Alberta Health Care Card?

You can visit any of our centres to update your health care card. To learn about what type of documentation you need in order to do this, visit ama.ab.ca/registries/personal/update-alberta-health-care.