Business Details
About
Department of Motor Vehicles
The Alberta Motor Association (AMA) is more than just a registry office located at #600, 85 Shawville Blvd SE, Calgary, AB. From Alberta road tests and small business registry services to member benefits like 24/7 roadside assistance, a Cash Back gift card program, and exclusive Automatic Vehicle Registration Auto Renew where we'll renew your vehicle registration automatically for you, we’ve spent over 90 years serving the province’s motorists and supporting our members in the community – for every chapter of their lives. Over 980,000 Albertans trust AMA for automotive and personal registry assistance and expertise.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.3
227 reviews
5 stars
114
4 stars
12
3 stars
8
2 stars
5
1 star
88
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some staff received praise for being helpful and knowledgeable, while others were criticized for rudeness and unprofessional behavior.
Road Test Issues
Numerous complaints about the road testing process, with many customers feeling that examiners were overly strict and unprofessional, leading to unfair failures.
Long Wait Times
Customers frequently reported long wait times for service, both in-person and on the phone, leading to frustration and dissatisfaction.
Membership Value
Some customers expressed disappointment with the value of their membership, citing high costs for services that could be found cheaper elsewhere.
- LLLaraDec 31, 20255.0Exceptional service in both travel & registry today. Thank you for accommodating me Tierney, Jennifer, Jackie, Jody and other staff. Highly recommend!
- CMConnor MisuraDec 16, 20255.0Had an issue with my vehicle and went here for help. Kiel was amazing and called roadside assistance for me while my phone was stuck in my car. If you ever need any assistance this location and it’s staff are amazing.
- LBLynn BjornsenDec 16, 20255.0I came in today with some questions about my insurance. Kiel was knowledgeable and helpful. I came in expecting to wait 30 minutes and Kiel helped me right away.
- TFTyler FallenDec 7, 20252.0Called to inquire about a battery replacement price on my wife’s 2018 highlander. The person on the phone was useless and said that I need to book an appointment and the person in the truck has all kinds of batteries and he provided all the prices. She cannot over the phone. This was totally false. The tech that arrived showed me the std price sheet and I even gave her the battery size to help. It was so clear my 12 yr old could have given me the price. Let me start by saying this is a job I would normally do myself but I was sick with the flu. The vehicle still start and ran but battery was old and getting weak. We get multiple texts and in one it provides a battery replacement comparison chart and how ama is the best choice. On the chart looks great. Free installation price is 280ish. I figured right on I may get some use out of this membership. I figured I was getting and AGM style battery for that price So we wait……he arrives. I ask how much he charges and he says 280. I said oh ok (what I expected). Is it an agm battery? and he says no and agm is over 400 and ama downs carry that battery. I said oh I read that because I have an auto start/stop they are recommended for this highlander. And agm is under 300 at both Costco and Canadian tire So I ask what type of battery is it. It’s the std 24f 650cca. This is a 169.00 battery at Costco and the Costco is a better 700cca. The same battery (650 cca) is still under 200 at Canadian tire. They even have a superior 750 cca for less than 200 at Canadian tire. I told him not interested your services are far from free and I pay for a membership annually. If the person in the phone could have actually done their job properly and woudl not have wasted anyone’s time (mine and the technician). And used one of my 4 call outs to ama that we get with the membership. I think I’m done paying ama it’s a joke. It’s more of a hassle any time I’ve used it when it’s supposed to be a convenient. Biggest scam going. They basically hope your an idiot and over charge you for a n inferior product
- MMMarcos MolinarNov 21, 20254.0Is a good place, take advantage of the discounts with the membership
Frequently Asked Questions About AMA Member & Registry Services
Do you have a Commisioner Of Oaths?
Our services include Commissioner for Oaths, which involves administering oaths, affirmations, and solemn declarations for documents intended for use in Alberta. For more information, please visit ama.ab.ca/registries/personal/commissioner-for-oaths.
Can AMA help me with changing my Alberta Health Care Card?
You can visit any of our centres to update your health care card. To learn about what type of documentation you need in order to do this, visit ama.ab.ca/registries/personal/update-alberta-health-care.
Will you have another AMA shredding event soon?
This year's shredding events have concluded, but Shredding dates for 2024 will be listed on our website as of March 6. For more information, visit ama.ab.ca/events/shredding.
Can I renew my passport here, or can I only get a picture for it?
We offer passport photo services at all of our centres across Alberta. To learn more about this, visit ama.ab.ca/personal/passport-photo. On that page on our website, you'll also find resources on how to apply for your Canadian Passport. You can get those application forms from your nearby postal outlet or passport office. You can also download it online here: www.canada.ca/en/immigration-refugees-citizenship/services/canadian-passports/new-adult-passport.html.
My driver's licence is due soon. Do I have to book and appointment to renew?
You do not have to book an appointment to renew your driver's licence. Just stop by one of our centres and someone from our registries team will assist you with the renewal.
Do you offer an international driver's licence here?
We sure do. The test costs $17.60, plus the cost of getting your Driver's License after you pass. Visit our website and search for 'Drivers Licence Testing' to find all the information, including what to bring with you. Good luck!
Is there a way to get a in-transit sticker for a vehicle to move?
You can get an in-transit permit by visiting our registry services in centre or online. More info can be found on our website: https://ama.ab.ca/registries/auto/vehicle-registration/intransit-permit
What is the cost of your memberships?
It all depends on your needs. To learn more about the types of memberships that we offer, including the cost for each one, visit ama.ab.ca/membership/join/compare
Can I use the registry services if I am not a member?
At AMA, our registry services are member exclusive. However, you can visit our registry with someone who has an active AMA membership to use our services. Being a member does offer plenty of value. You can save and get rewarded for purchases at retailers and brands you love. You can also enjoy deals to earn AMA reward dollars, which can pay for your annual membership. To learn more, visit ama.ab.ca/membership.
What services does AMA - Alberta Motor Association offer for oaths?
AMA offers Commissioner for Oaths services, administering oaths, affirmations, and solemn declarations for documents used in Alberta.
Can I update my Alberta Health Care Card at AMA?
Yes, you can update your Alberta Health Care Card at any AMA centre. Check their website for required documentation.
Does AMA provide passport photo services?
All AMA centres offer passport photo services. You can also find resources and application forms for Canadian Passports on their website.
Do I need an appointment to renew my driver's licence at AMA?
No appointment is needed; simply visit any AMA centre and the registries team will assist you with your driver's licence renewal.
Can I get an international driver's licence at AMA?
Yes, AMA offers international driver's licence services. The test costs $17.60 plus applicable fees. Visit their website for details and what to bring.
What are AMA's operating hours at the Calgary Shawnessy location?
AMA Calgary Shawnessy is open Monday to Friday from 9:00 AM to 6:00 PM, Saturdays 9:00 AM to 5:00 PM, and closed Sundays and statutory holidays.
Is the AMA Calgary Shawnessy centre wheelchair accessible?
Yes, the centre has wheelchair accessible parking to accommodate visitors with disabilities.
What nearby services can I find close to AMA Calgary Shawnessy?
Nearby, you can find AMA Insurance, AMA Driving School, BMO Bank of Montreal, TD Canada Trust, and several retail outlets like Aldo and Shoppers Drug Mart.
Are there nearby financial planners near AMA Calgary Shawnessy?
Yes, financial planners like Amber Wu and Raymond C Li, and investment specialist Andrew Maxwell with TD are located nearby for financial advice.
What nearby amenities can I visit when going to AMA Calgary Shawnessy?
You can enjoy shopping at la Vie en Rose, Thyme Maternity, or Running Room, refuel at Safeway Fuel Station or Shell, and visit health services like InLine Orthodontics and CBI Health near the AMA centre.