Business Details
About
Department of Motor Vehicles
The Alberta Motor Association (AMA) is more than just a registry office located at 3650 20 Ave NE, Calgary, AB. From Alberta road tests and small business registry services to member benefits like 24/7 roadside assistance, a Cash Back gift card program, and exclusive Automatic Vehicle Registration Auto Renew where we'll renew your vehicle registration automatically for you, we’ve spent over 90 years serving the province’s motorists and supporting our members in the community – for every chapter of their lives. Over 980,000 Albertans trust AMA for automotive and personal registry assistance and expertise.
Details
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.3
423 reviews
5 stars
188
4 stars
52
3 stars
15
2 stars
21
1 star
147
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported long wait times and poor responsiveness from customer service, both in-person and over the phone.
Staff Performance
While some staff members received praise for their helpfulness and professionalism, others were criticized for being rude or uncooperative.
Service Efficiency
Customers expressed frustration with slow service and inadequate staffing, leading to long wait times and inefficient handling of inquiries.
Mixed Experiences
Overall, experiences varied widely, with some customers having positive interactions while others faced significant issues, particularly with the Sunridge location.
- MJMatt JohnJan 5, 20261.0Quote was $55 a month higher than anyone else for car insurance . The lady I dealt with didn't know what she was talking about and wanted vin numbers just to give a quote
- RPRajendra PrasaiDec 24, 20255.0Nice service by Ajay , I was so worried about my car but he did a brilliant job he fixed my car right away. 10 out of 10 service for this guy
- NWNicole WilsonDec 10, 20255.0Quick & friendly. Pankaj from Invictus Towing arrived in a third of the time stated. He was super friendly, yet professional & efficient. I simply needed my car to be unlocked, which he did with ease & once I retrieved my keys made sure I was able to lock & unlocked it again. (My car should have honked when I initially locked the door with the keys inside & it didn't!) I appreciate you, Pankaj!!
- MNMeet NakraniDec 9, 20251.0Today, I visited this location and interacted with an employee named Ag**. Unfortunately, the experience was very disappointing. She was uncooperative and did not provide clear or helpful answers to my questions. I also felt there were elements of unfair or biased treatment during the interaction. I will be consulting with the appropriate authorities about this situation and considering further action.
- SSShammi SekhonDec 6, 20252.0I was there with some questions about my IDP. The lady at the reception addressed my questions and concerns very professionally with a smile but 2 passport size photos are $19.99 plus tax for non members. I got these done in westwinds for $4.99.
Frequently Asked Questions About AMA Member & Registry Services
Do you have a Commisioner Of Oaths?
Our services include Commissioner for Oaths, which involves administering oaths, affirmations, and solemn declarations for documents intended for use in Alberta. For more information, please visit ama.ab.ca/registries/personal/commissioner-for-oaths.
Can AMA help me with changing my Alberta Health Care Card?
You can visit any of our centres to update your health care card. To learn about what type of documentation you need in order to do this, visit ama.ab.ca/registries/personal/update-alberta-health-care.
Will you have another AMA shredding event soon?
This year's shredding events have concluded, but Shredding dates for 2024 will be listed on our website as of March 6. For more information, visit ama.ab.ca/events/shredding.
Can I renew my passport here, or can I only get a picture for it?
We offer passport photo services at all of our centres across Alberta. To learn more about this, visit ama.ab.ca/personal/passport-photo. On that page on our website, you'll also find resources on how to apply for your Canadian Passport. You can get those application forms from your nearby postal outlet or passport office. You can also download it online here: www.canada.ca/en/immigration-refugees-citizenship/services/canadian-passports/new-adult-passport.html.
My driver's licence is due soon. Do I have to book and appointment to renew?
You do not have to book an appointment to renew your driver's licence. Just stop by one of our centres and someone from our registries team will assist you with the renewal.
Do you offer an international driver's licence here?
We sure do. The test costs $17.60, plus the cost of getting your Driver's License after you pass. Visit our website and search for 'Drivers Licence Testing' to find all the information, including what to bring with you. Good luck!
Is there a way to get a in-transit sticker for a vehicle to move?
You can get an in-transit permit by visiting our registry services in centre or online. More info can be found on our website: https://ama.ab.ca/registries/auto/vehicle-registration/intransit-permit
What is the cost of your memberships?
It all depends on your needs. To learn more about the types of memberships that we offer, including the cost for each one, visit ama.ab.ca/membership/join/compare
Can I use the registry services if I am not a member?
At AMA, our registry services are member exclusive. However, you can visit our registry with someone who has an active AMA membership to use our services. Being a member does offer plenty of value. You can save and get rewarded for purchases at retailers and brands you love. You can also enjoy deals to earn AMA reward dollars, which can pay for your annual membership. To learn more, visit ama.ab.ca/membership.
Do you offer Commissioner for Oaths services at AMA?
Yes, AMA provides Commissioner for Oaths services, administering oaths, affirmations, and solemn declarations for documents used in Alberta.
Can I update my Alberta Health Care Card at AMA?
Yes, you can update your Alberta Health Care Card at any AMA centre. Check ama.ab.ca/registries/personal/update-alberta-health-care for required documentation.
Are there upcoming shredding events at AMA?
This year's shredding events have concluded. Shredding dates for 2024 will be announced on AMA's website starting March 6.
Can I get a passport photo taken at AMA?
Yes, passport photo services are available at all AMA centres. You can also find Canadian passport application forms at your nearby postal outlet or online.
Do I need an appointment to renew my driver’s licence at AMA?
No appointment is necessary. You can visit any AMA centre to renew your driver's licence and receive assistance from the registries team.
Does AMA offer international driver’s licences?
Yes, AMA offers international driver’s licences. The test fee is $17.60 plus the cost for the licence after passing. Details are on the AMA website under 'Drivers Licence Testing'.
Can I obtain an in-transit permit for my vehicle at AMA?
Yes, in-transit permits can be obtained in-centre or online through AMA's registry services. More info is available at ama.ab.ca/registries/auto/vehicle-registration/intransit-permit
Where is AMA - Alberta Motor Association located in Calgary?
AMA is located at 3650 20 Ave NE, Calgary, AB, T1Y 6E8. The centre offers a variety of automotive and personal registry services.
What are the hours of operation for AMA in Calgary?
AMA is open Monday to Friday from 9:00 AM to 6:00 PM, Saturdays from 9:00 AM to 5:00 PM, and closed on Sundays and statutory holidays.
What nearby places can I visit around AMA in Calgary?
Nearby you can find AMA Insurance, AMA Travel, AMA Driving School, Calgary Sunridge Centre shopping mall, and various restaurants like Hot Million Indian Cuisine and Tim Hortons, making it convenient to combine errands or meals with your AMA visit.
Is there a popular shopping centre near AMA Calgary that I can visit?
Yes, Calgary Sunridge Centre is close by, offering a range of retail stores, dining options, and services to complement your visit to AMA.
Are there dining options near AMA Calgary?
Yes, nearby dining options include Hot Million Indian Cuisine, Applebee's Grill + Bar, Tim Hortons, Max's Restaurant, and Popeyes, great for grabbing a meal before or after your appointment.
Where can I find automotive-related services near AMA Calgary?
Nearby automotive services include AMA Insurance, AMA Driving School, Mobil Mart gas station, ExxonMobil, and Esso Canada for convenience and vehicle needs.