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Customers frequently praised the comfortable seating, particularly the reclining chairs.
Cleanliness
The theater is generally reported as clean, although some reviews mentioned issues with specific areas like bathrooms.
Staff Service
Many reviews highlighted the friendly and helpful staff, especially in emergency situations.
Temperature Control
Several customers expressed dissatisfaction with the temperature in the theater, noting it was either too cold or too hot.
Concessions Pricing
There were multiple complaints about the high prices of concessions, with some customers feeling they were overpriced.
LS
Lisa Snow
Nov 7, 2025
4.0
It was way too cotton-picking cold in there!! That made it a very uncomfortable viewing.
WB
Walter Baker
Oct 29, 2025
5.0
Very nice theater
JB
Justin Briggs
Oct 25, 2025
2.0
Friendly staff and clean place however the movie screen kept going from clear to really blurry, almost like the picture was overlapped. For a premium experience as I paid for the dreamlounger heated seats with the larger screen, it was offly disappointing. Also the heat seats were either broken or are extremely weak and the theater was just cold in general. Ugh I really wanted to be excited for it but paying 17 plus tax for a movie just to have a lackluster time is sad.
SS
S
Oct 15, 2025
5.0
I was very impressed by the quick response of the employees and manager, Randy, when my child went missing. He had wandered off while we were getting popcorn, and the staff immediately organized a search. Their professionalism, teamwork, and genuine concern turned a frightening situation into one of relief. I’m truly grateful for how quickly and efficiently the Marcus Cedar Creek Cinema staff handled everything.
Thank you!
LW
Liz Williams
Sep 28, 2025
3.0
Weekday matinee and they were sold out. Disappointing.