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Mixed feedback on staff performance; some praised helpfulness while others reported rudeness and poor communication.
Cleanliness
The theater is generally clean, but some customers noted issues with odors and sticky seats.
Pricing
Many customers found ticket and concession prices to be excessively high, leading to dissatisfaction.
Comfort
Seating is mostly comfortable, but some seats were reported as worn out or not functioning properly.
Food Quality
Food quality received mixed reviews, with some enjoying the offerings while others reported issues like burnt popcorn.
SG
Steven Glenn
Jan 5, 2026
4.0
Great atmosphere, great service. Every marcus cinema is different and I really like this layout and the seating styles.
VB
V. B.
Jan 4, 2026
3.0
Employees standing around in groups of three or four doing nothing when the floors were dirty, bathrooms disgusting, garbage strewn about, and the snack bar employees lacked genuine friendliness as well as a sense of urgency.
This theater was a gem, now it is barely passable. What a shame.
CK
Christi Koch
Jan 1, 2026
3.0
This place is getting really run down. We use to go here a lot more but after this last visit we plan on going to the Ridge instead. Lots of repairs needed.
TL
Tiffany Leysenaar
Dec 27, 2025
1.0
We went to see a movie today. Prices are crazy!! But whatever. We got nachos, a drink and mozz sticks and they said theyd bring the sticks to our seats. Cool. We paid $30 for those three items. Damn. Went to fill our soda MT dew and there black chunks in it. So we dumped it out and filled again same thing. If we got dark soda we wouldnt have seen. It was in the syrup or container holding the soda. We go sit down. 15 min later i go to use the bathroom cuz movie wasnt playin yet. Zaffiros (were our sticks being made) was giving orders of burgers and pizza out. Went back to the seat thinking the sticks would be there. No. Waited another 5 min. Went to the empty counter and the two emps were just talking. I asked how long it usually takes to make the sticks. Girl says oh im sorry we were waiting for someone to take them to you. Like you two are here doing nothing… so i got them went back to movie. Movie starts and they dont turn the lights off until about ten minutes in cuz a dude went to go say something. This place is trash. No one that works there cares at all.
JR
Joe Rehbein
Dec 20, 2025
2.0
Theaters are nice, chairs are comfy. But thats about the end of the enjoyment of the experience. Unless you can take out 2nd and 3rd mortgages on your home, its better to wait for the movies to leave theaters. Tickets to see the movie not on budget day are ridiculous enough, but then 4 small sodas and 4 small popcorns adding 63 dollars to our trip was enough for me to decide our family wont be attending anymore movies... ridiculous price gouging going on
Frequently Asked Questions About Marcus South Shore Cinema
What are the operating hours of Marcus South Shore Cinema?
Marcus South Shore Cinema is open daily from 10:00 AM to 10:00 PM.
Where is Marcus South Shore Cinema located?
It is located at 7261 South 13th Street, Oak Creek, WI 53154, United States.
What types of payment are accepted at Marcus South Shore Cinema?
They accept CASH, DISCOVER, MASTERCARD, and VISA.
What special features does Marcus South Shore Cinema offer?
The cinema features DreamLoungers, SuperScreenDLX, RealD 3D, stadium seating, assistive technology, wheelchair access, CineLatino Film Festival screenings, and the Take Five Lounge with Zaffiro's Express food service.
Is Marcus South Shore Cinema wheelchair accessible?
Yes, the cinema offers wheelchair accessible entrances, parking, restrooms, and seating.
Does Marcus South Shore Cinema offer food services?
Yes, they serve food including concessions and have an onsite restaurant.
Is there free Wi-Fi available at Marcus South Shore Cinema?
Yes, free Wi-Fi is available for guests.
What nearby dining options are available to visitors of Marcus South Shore Cinema?
Visitors can enjoy nearby dining at Applebee's Oak Creek, Applebee's Grill + Bar, Applebees Neighborhood Grill & Bar, and Sea-Doo, which also offers fast food.
Are there any nearby parks or recreational spaces near Marcus South Shore Cinema?
Yes, Miller Park, which includes a park and bowling alley, is close by and a great place to visit before or after a movie.
How can I use nearby places to plan my visit to Marcus South Shore Cinema?
You can combine your visit with stops at nearby attractions like Miller Park for recreation or grab a meal at nearby Applebee's restaurants. Public transport information is not specified, so planning your route via car or rideshare is recommended.