This cinema is now open! Updated health and safety measures are in place to create a safe and comfortable experience for our valued guests! Please visit website for showtimes.
While many customers praised the cleanliness of the theater, several reviews highlighted issues with dirty seats, sticky floors, and unkempt restrooms.
Customer Service
Feedback on customer service was mixed; while some staff were described as friendly and helpful, others received complaints for rudeness and unprofessional behavior.
Comfort
The reclining seats were frequently mentioned as comfortable and a highlight of the theater experience.
Concessions
Customers noted that concession prices were high, and there were mixed reviews on the quality of food, with some items being stale or unsatisfactory.
Overall Experience
Many patrons expressed a strong preference for this theater, citing enjoyable movie experiences, but some reported significant issues that detracted from their visits.
JS
jason seeley
6 days ago
3.0
theater very cold. was told the theater was full for movie David and only had seats in front row. Took those seats and when we watch movie it only had 12 more people in it. Plenty of seats. I don't think this was honest no way that many people don't show up to a movie and the next showing only had seats available in the front as well. Still a nice theater and nice pizza place.
DA
Dee Adams
Dec 30, 2025
5.0
We had a great time here. We took the kids to an event where toys and free snacks were available.
MS
Michelle Smith
Dec 28, 2025
3.0
Disappointed with the long concession line and once I get to counter, I find out they don't take Apple Pay.
DK
Darlene Kopydlowski
Dec 28, 2025
5.0
I haven't been to a movie in years and what a pleasure it was to visit this facility. The recliners were so comfortable I could have taken a nap.
JM
Jeremy Mathis
Dec 15, 2025
5.0
Went to see Now You See Me: Now You Don't on 12/15 at Ridge Cinema. Girl at desk was sweet and very helpful. She had to get a manager to assist us with the veteran discount refund to gift card and he came and got us squared away in no time. Always good experience at Marcus Ridge Cinema in New Berlin!
Go to the movies!! Much better in theater.
Frequently Asked Questions About Marcus Ridge Cinema
What are the opening hours of Marcus Ridge Cinema?
Marcus Ridge Cinema is open daily from 10:00 AM to 10:00 PM.
Where is Marcus Ridge Cinema located?
Marcus Ridge Cinema is located at 5200 South Moorland Road, New Berlin, WI 53151, United States.
What payment methods does Marcus Ridge Cinema accept?
They accept cash, Discover, MasterCard, and Visa.
What special amenities does Marcus Ridge Cinema offer?
The cinema features DreamLoungers, Assistive Technology, RealD 3D, Stadium Seating, wheelchair access, Zaffiro's Express, and Zaffiro's Restaurant.
Is Marcus Ridge Cinema family-friendly and accessible?
Yes, the cinema welcomes families and children, offers wheelchair accessible seating and restrooms, assistive listening devices, and free onsite parking.
What types of services and products does Marcus Ridge Cinema provide?
They provide movies and food services including concessions and a full restaurant experience.
Are there dining options near Marcus Ridge Cinema?
Yes, nearby dining options include Zaffiro's Pizzeria, MrBeast Burger, Stonefire Pizza Co, IHOP, Applebee's Grill + Bar, and Texas Roadhouse.
What nearby entertainment options are available around Marcus Ridge Cinema?
Nearby entertainment includes AirCity360WI amusement park and the drive-in theater at Marcus Ridge Cinema itself.
Where can I get coffee or quick snacks near Marcus Ridge Cinema?
Caribou Coffee is a nearby coffee shop where customers can enjoy coffee and snacks before or after their movie.
Are there options for parking when visiting Marcus Ridge Cinema?
Yes, Marcus Ridge Cinema offers free onsite parking with wheelchair accessible parking spaces available.