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The theater is generally reported as clean, with well-maintained facilities and restrooms, although some reviews noted issues with cleanliness in specific areas.
Comfortable Seating
Customers frequently praised the comfortable and spacious reclining seats, although some mentioned noise issues with the seats.
Customer Service
Many reviews highlighted the friendly and helpful staff, with specific mentions of employees going above and beyond to enhance the customer experience.
Concession Issues
Several customers expressed dissatisfaction with long lines at the concession stand and issues with food quality, including stale popcorn and limited options.
Sound and Temperature
Feedback indicated that the sound levels during movies were often too loud, and there were complaints about the temperature being uncomfortably hot in some theaters.
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Carrie
Jan 2, 2026
3.0
Only had 2 people at the concession on a holiday Friday. The line was long and very very slow. Not even able to get a bottle of water. They only let you order pick up snacks within 30 minutes of getting your tickets online. Wasn't sure we would be hungry to eat at the time of ordering tickets
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Kathy A
Jan 1, 2026
5.0
Cinemark Tinseltown in Kenosha is a wonderful place to enjoy a movie night! From the moment you walk in, the theater feels clean, welcoming, and well organized. The staff is friendly and efficient, making ticketing and concessions quick and pleasant.
The theaters themselves are comfortable, with spacious seating and excellent sound and picture quality that really enhance the movie-going experience. Whether you’re watching a blockbuster or a smaller film, everything feels immersive and well maintained.
Concessions are fresh and plentiful, with all the classic favorites, and the overall atmosphere makes it a great spot for families, couples, or a relaxing solo outing. Cinemark Tinseltown Kenosha consistently delivers a reliable, enjoyable experience and is definitely one of the best places in the area to catch a movie.
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Amy Campos
Dec 28, 2025
3.0
I almost went with 4 stars, but unfortunately the end of my experience was walking out into a haze of smoke from burnt popcorn so that took off a star. The 1st star that had to go though were the seats. While they do recline and are roomy, they were really noisy. I felt like the seat was talking to me telling me to get off and I am no where near my 600 lb life status. The seats were on the struggle bus for everyone. Other than that the whole cinema was clean, bathrooms were clean, and it was overall a good experience.
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alan carr
Dec 28, 2025
3.0
Typically a good experience. We went for a 3D movie. Comfortable seats, no delays, plenty of previews, almost too many. Theater was clean. Snacks are plenty but not cheap. Overall a good experience
MB
Megan Block
Dec 7, 2025
1.0
Generally, I Have A Good Experience At This Theater. Their Seats Are Clean And Comfortable, They Have (Mostly) Nice Employees, And All That. The Bathrooms Are Cleaned Very Often. How Do I Know? I Used To Work Here. They Do A Good Job At Keeping Everything Clean, Doing Theater Checks, And Everything A Theater Needs To Do. However, Tonight, I Went With My Sister To See Five Nights At Freddy’s 2. We Were Excited, Since We Both Love FNaF, And I Have Been A Fan For A Big Chunk Of My Life. But Tonight, When I Went, Two Girls On Our Right Were Roughhousing And Talking The Whole Movie. One Of Them Had Their Phone On, And Were Recording The Movie And Posting It On TikTok. When My Sister Went To The Bathroom, She Nicely Told Someone That In Theater 9, Two Girls Were Recording And Talking. Two People Came Up, Stood Near Them For A Few Minutes, And Did Literally Nothing. Then They Started Talking Bad About Us And We Had To Listen To Them And See The Bright Phone The Whole Time. On Top Of That, Six People To Our Left Were Being Obnoxious And Talking The Entire Time. Nothing Was Done. It Was So Distracting The Whole Movie.