Marcus BistroPlex Southridge

4.2
3142 reviews

About

Movie Theater
This cinema is now open! Updated health and safety measures are in place to create a safe and comfortable experience for our valued guests! Please visit website for showtimes.

Details

  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Marcus BistroPlex Southridge
5210 S. 76th Street, Greendale, WI
53129, United States

Hours

Reviews

4.2
3,142 reviews
5 stars
1,833
4 stars
683
3 stars
249
2 stars
131
1 star
246

What are people saying?

AI-generated from recent customer reviews

Food Service

Customers frequently reported long wait times for food delivery, with many experiencing cold or incorrect orders.

Staffing Issues

Numerous reviews highlighted understaffing, leading to poor service and long lines, especially during busy times.

Comfort and Cleanliness

The theater's seating was generally praised for comfort, and many noted the cleanliness of the facilities.

Customer Experience

While some customers enjoyed their visits, many expressed frustration with the overall experience, citing issues with service and food quality.

Pricing Concerns

Several reviews mentioned high prices for food and drinks, with some feeling that the quality did not justify the cost.
  • SH
    steven hall
    Nov 2, 2025
    5.0
    Food was good and movie was enjoyable. The delivered to your seat experience is definitely a nice touch
  • GM
    Grace Marchello
    Nov 2, 2025
    5.0
    Great Marcus Theatre location that offers the latest theatrical releases, a great concessions section and comfy lounge seating. The staff are very friendly and other cinema goers are respectful of cinema etiquette. This cinema is located within the Southridge Mall so there is plenty of free parking.
  • MB
    Mama bear
    Oct 30, 2025
    2.0
    On a Wednesday night at 7:45 pm the bar was closed . I came out after the movie started , at 8:20 pm to get a soda/snack, there was no staff to be found anywhere . I could hear lots of staff in the kitchen as I walked by. I didn't want to put in an order online and wait 20 minutes for a soda to be delivered to my seat . As I walked out after the movie , all of a sudden there was a staff member waiting to clean the theater and a staff member in the lobby . This theater is 5 minutes from my house, but you guys need to have staff /concessions available to purchase in person if people want them .
  • AR
    ANGEL RAGSDALE
    Oct 18, 2025
    5.0
    Great... I love Marcus Theaters. It was my first time at this Marcus BistroPlex Southridge and no complaints. We didn't order food but from what I seen the food runner was doing an amazing job 🙌.
  • TM
    Tahany Manasrah
    Oct 1, 2025
    4.0
    This theater will always be my first choice. The main reason I keep coming back is how spacious and clean it is, with the added bonus of the Super Screen auditoriums. The staff are friendly, and I’ve spoken to the manager a couple of times—though I forgot her name she has always been accommodating, like when my seat wasn’t reclining. The food is decent, just a bit pricey. The only real downside and I think many would agree, is the lack of a proper concession stand. I went yesterday on a busier day, to see Strangers 2 and since the food wait time was listed at 30 minutes, I figured I’d just order a soda. But the employee at the register confidently told me the wait for a soda would be 15–20 minutes. For a soda? I went to my seat waited and after 20 minutes into the movie still had no drink. When I finally went to the bar, a younger woman asked how she could help, and I told her it was ridiculous to wait that long just for a soda. I’ve said it before and I’ll stress it again they really need a separate concession stand or at least a designated soda station

Frequently Asked Questions About Marcus BistroPlex Southridge

What are the operating hours of Marcus BistroPlex Southridge?

Marcus BistroPlex Southridge is open daily from 10:00 AM to 10:00 PM.

Where is Marcus BistroPlex Southridge located?

It is located at 5210 S. 76th Street, Greendale, WI 53129, United States.