This cinema is now open! Updated health and safety measures are in place to create a safe and comfortable experience for our valued guests! Please visit website for showtimes.
Customers frequently commented on the high prices for tickets and concessions, with many feeling that the costs are outrageous.
Cleanliness
While some reviews praised the cleanliness of the theaters, others reported issues with dirtiness and maintenance, including rodent problems.
Staff
The staff received mixed reviews; many praised their friendliness and helpfulness, while others reported poor customer service experiences.
Seating Comfort
The reclining seats were generally well-received, with many customers enjoying the comfort they provide.
Customer Experience
Several customers expressed dissatisfaction with the overall experience, citing issues like noise disturbances during movies and inadequate management of customer concerns.
BB
Brenda Belongia
Jan 3, 2026
1.0
72$ for 2 popcorn 3 drinks 3 candy...sorry that's outrageous
DB
Dan Burnett
Dec 13, 2025
5.0
They do a pretty great job at this location. The theaters are generally clean and I haven’t had issues with broken recliners.
The popcorn is also solid at this location, and the staff helpful and friendly.
KW
Kendall Widi
Dec 12, 2025
1.0
does not have tap to pay.. very inconvenient you should consider investing with the rest of the world for better customer service. update your facility
AP
Aaron Phillipson
Dec 2, 2025
1.0
HORRIBLE! I accidentally booked my tickets for the wrong day. I called the theatre and the lovely lady I talked to said- no problem go to your email click cancel and just rebook. NOPE not that easy. Only refundable up to 30 minutes before the show. Do you not realize that we are human and mistakes are made sometimes? I am even willing to pay the Monday price on Tuesday. Nope. No type of customer service, nothing. This is why people are fleeing from the theatres. Forget the high prices- the terrible customer service is why! Absolutely disappointed in company.
CE
Christine Erickson
Nov 17, 2025
4.0
Staff is friendly, restroom, concession area, and theater kept neat and clean. Sometimes the theater is warm and sometimes it is chilly so I bring a lap blanket. I purchased a large popcorn refill bucket that has bucket refills for $5 - an excellent deal. Wish there were other choices for snacks like chicken tenders or even hot roller items like Kwik Trip. Wish there was flavored Lifewater as a non carbonated, low/no sugar option. Diab tics can only choose diet soda or plain water. I go to the movies often and live the reclining chairs, although some a very squeaky and could be oiled.
Frequently Asked Questions About Marcus Bay Park Cinema
What are the operating hours of Marcus Bay Park Cinema?
Marcus Bay Park Cinema is open daily from 10:00 AM to 10:00 PM.
What payment options are accepted at Marcus Bay Park Cinema?
The cinema accepts CASH, Discover, Mastercard, and Visa as payment methods.
Does Marcus Bay Park Cinema offer accessible facilities?
Yes, the cinema has wheelchair accessible entrance, parking, seating, and restrooms. It also offers assistive listening devices.
What types of products and services does Marcus Bay Park Cinema offer?
Marcus Bay Park Cinema offers movies and concessions, including food services.
What special theatre experiences are available at Marcus Bay Park Cinema?
The cinema features DreamLoungers, UltraScreenDLX, RealD 3D technology, stadium seating, and assistive technology for an enhanced movie experience.
Is Marcus Bay Park Cinema family-friendly?
Yes, the cinema welcomes families and children, providing a comfortable environment for all ages.
Where is Marcus Bay Park Cinema located?
The cinema is located at 755 Willard Drive, Ashwaubenon, WI 54304, USA.
What nearby medical facilities are located near Marcus Bay Park Cinema?
Nearby medical facilities include Danzhu Guo, MD, CivoCare Clinic, BayCare Clinic Pain & Rehab Medicine, and Baycare Clinic Physical Medicine And Rehab, offering convenient access to healthcare before or after your visit.
Are there any nearby shopping and dining options near Marcus Bay Park Cinema?
Yes, nearby places such as Starbucks, Chico's, Sephora, Twist Boutique, and CoffeeIcon Superstore provide various dining and shopping experiences around the cinema.
What local services are accessible near Marcus Bay Park Cinema?
Services such as Nicolet National Bank for banking, Gerbers Law and DeWitt LLP for legal assistance, and Cellcom for mobile and IT services are conveniently located nearby.