Marcus Bay Park Cinema

4.5
2249 reviews

About

Movie TheaterMovie Tavern Theatre
This cinema is now open! Updated health and safety measures are in place to create a safe and comfortable experience for our valued guests! Please visit website for showtimes.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Marcus Bay Park Cinema
755 Willard Drive, Ashwaubenon, WI
54304, United States

Hours

Reviews

4.5
2,249 reviews
5 stars
1,469
4 stars
539
3 stars
121
2 stars
51
1 star
69

What are people saying?

AI-generated from recent customer reviews

Pricing

Customers frequently commented on the high prices for tickets and concessions, with many feeling that the costs are outrageous.

Cleanliness

While some reviews praised the cleanliness of the theaters, others reported issues with dirtiness and maintenance, including rodent problems.

Staff

The staff received mixed reviews; many praised their friendliness and helpfulness, while others reported poor customer service experiences.

Seating Comfort

The reclining seats were generally well-received, with many customers enjoying the comfort they provide.

Customer Experience

Several customers expressed dissatisfaction with the overall experience, citing issues like noise disturbances during movies and inadequate management of customer concerns.
  • BB
    Brenda Belongia
    Jan 3, 2026
    1.0
    72$ for 2 popcorn 3 drinks 3 candy...sorry that's outrageous
  • DB
    Dan Burnett
    Dec 13, 2025
    5.0
    They do a pretty great job at this location. The theaters are generally clean and I haven’t had issues with broken recliners. The popcorn is also solid at this location, and the staff helpful and friendly.
  • KW
    Kendall Widi
    Dec 12, 2025
    1.0
    does not have tap to pay.. very inconvenient you should consider investing with the rest of the world for better customer service. update your facility
  • AP
    Aaron Phillipson
    Dec 2, 2025
    1.0
    HORRIBLE! I accidentally booked my tickets for the wrong day. I called the theatre and the lovely lady I talked to said- no problem go to your email click cancel and just rebook. NOPE not that easy. Only refundable up to 30 minutes before the show. Do you not realize that we are human and mistakes are made sometimes? I am even willing to pay the Monday price on Tuesday. Nope. No type of customer service, nothing. This is why people are fleeing from the theatres. Forget the high prices- the terrible customer service is why! Absolutely disappointed in company.
  • CE
    Christine Erickson
    Nov 17, 2025
    4.0
    Staff is friendly, restroom, concession area, and theater kept neat and clean. Sometimes the theater is warm and sometimes it is chilly so I bring a lap blanket. I purchased a large popcorn refill bucket that has bucket refills for $5 - an excellent deal. Wish there were other choices for snacks like chicken tenders or even hot roller items like Kwik Trip. Wish there was flavored Lifewater as a non carbonated, low/no sugar option. Diab tics can only choose diet soda or plain water. I go to the movies often and live the reclining chairs, although some a very squeaky and could be oiled.

Frequently Asked Questions About Marcus Bay Park Cinema

What are the operating hours of Marcus Bay Park Cinema?

Marcus Bay Park Cinema is open daily from 10:00 AM to 10:00 PM.

What payment options are accepted at Marcus Bay Park Cinema?

The cinema accepts CASH, Discover, Mastercard, and Visa as payment methods.