Marcus Hollywood Cinema

Reviews

• JD

  John Davis

  1 day ago
  1.0
  I’ve been going to this theater regularly for years and something has changed that makes the experience noticeably worse. The issue is with the lighting inside the auditorium. I’m not talking about the big overhead lights, I mean the wall lights on the sides. Other Marcus locations keep those lights on during the ads and previews, then dim them down once the actual movie begins. That’s the standard and it makes sense. This location used to do the same thing when I first started coming here. For about the past six months, they’ve stopped dimming them entirely. The side lights stay on at full brightness through the whole movie. I go to this location almost weekly and it’s been consistent across multiple different films and different auditoriums. It makes the screen look washed out and ruins the whole point of seeing a movie in a theater instead of at home. When I go to other Marcus theaters, the lights go down the moment the feature starts, so I know it’s not a company-wide change, it’s just this location. Another issue I feel deserves mentioning is the 90th Anniversary promotion this theater ran, where large sodas were advertised for 90 cents. When I tried to buy one, employees didn’t honor the advertised price and didn’t seem aware of the promotion. It’s not the amount of money that matters, it’s that the promotion was being advertised and then not actually applied at the register, which doesn’t inspire much confidence in management or communication. Between the lighting issue and the promotion mishap, it’s unfortunate because I actually like going to the movies, and I want to enjoy this location since it’s convenient. But watching new releases with the wall lights fully on really defeats the immersive experience that a movie theater is supposed to provide. Until they fix the lighting and return to dimming the side lights when the feature starts, I’ll be choosing other theaters in the area.
• DS

  David S

  Dec 23, 2025
  2.0
  I often have problems with the sound when going here. It sounds weak and shallow, and then when I go tell someone they seem upset or let me know that happens "in that theater." They don't even have someone enter the theater to check the sound.
• TC

  Tori Cook

  Dec 23, 2025
  3.0
  The theater needs some updates or needs to be advertised as "retro". Only 1 of the theaters has the nice seats and the rest have seats from 20 years ago. If I'd known, we definitely wouldn't have come. But other than the lack of updates, the staff was nice and things were clean and the popcorn was fresh.
• WW

  Weet

  Dec 20, 2025
  1.0
  Can you believe you go to a theater and you get asked for a id when buying popcorn? This should be illegal i never in my 23 years of living have been disrespected like this, i see other families got ided to. This should be a crime
• CH

  C H

  Dec 20, 2025
  1.0
  30 minutes of previews, seriously? The clown up front insisted on ID because apparently we don't fit the description of people that legitimately possess a credit card. This was insulting and ruined a family evening. We should sue Marcus-

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