Visit Our Cinemark Theater in Walla Walla, WA. Check movie times, tickets, directions, and more. Enjoy some fast food and fresh popcorn! Buy Tickets Online Now!
Many customers praised the comfortable seating in the theater, noting it enhances their movie-watching experience.
Customer Service
Feedback on customer service was mixed; while some employees received high praise, others were reported as rude or unhelpful.
Cleanliness
The theater is generally described as clean, although some reviews mentioned issues with popcorn on the floor.
High Prices
Several customers expressed dissatisfaction with the high prices of snacks and tickets, feeling they were overpriced.
Excessive Ads
Multiple reviews criticized the long duration of ads and previews before the movie, with some feeling it detracted from the experience.
TJ
Tim Jasmine
6 days ago
4.0
Usually super friendly, polite, and helpful but every once in a while you'll get an irritated manager that seems a bit overwhelmed and isn't the most helpful/polite.
EU
Eric Unglaub
Dec 25, 2025
5.0
The movie theatre was great!
PM
Patrick Man
Nov 27, 2025
2.0
This place is ok but they lock the doors while the previews for the last show are still going so if you are figuring you'll go to the last show and you'll skip the previews, nope, they're not letting you in, they won't sell you a ticket even though the last movie has not even started yet. Happened to me just now trying to see Zootopia 2.
KW
Keona Wallen
Nov 2, 2025
1.0
Short girl with black hair and red highlight looks about 16 and asked for my ID in a rude manner. I’ve been going to this theater for 3 years and watched a ton of R rated movies and not once has my ID been checked except for today. And then when both my boyfriend and I (same age) had IDs ready she only checked mine and told him “oh ur good”. The manner in which she demanded to check our theater tickets and then proceeded to discriminate and single me out was poor service and just wrong. This theater is way too overpriced for a girl half my size and age to be “enforcing” her own unfair policy.
CB
Celeste Barnes
Oct 16, 2025
5.0
Saw Critical Role's Live Show from NY here. It was 5 hours. Luckily the chairs were super comfy. Not a bad small town theatre.
Frequently Asked Questions About Cinemark Grand Cinemas
Where is Cinemark Grand Cinemas located?
Cinemark Grand Cinemas is located at 1325 W. Poplar Street, Walla Walla, WA 99362.
What amenities does Cinemark Grand Cinemas offer?
The theater offers fast food, fresh popcorn, wheelchair accessible entrance, parking, seating, restrooms, assisted listening devices, and 3D movies. It also welcomes families and children.
How can I purchase tickets for movies at Cinemark Grand Cinemas?
You can buy tickets online through their website or the Cinemark Theatres app, available on the Apple App Store.
What payment options are accepted at Cinemark Grand Cinemas?
Cinemark Grand Cinemas accepts American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, MasterCard, and Visa.
Does Cinemark Grand Cinemas offer in-store pickup services?
Yes, the theater offers in-store pickup services.
Is Cinemark Grand Cinemas family-friendly and accessible for people with disabilities?
Yes, the theater welcomes families and children, and it has wheelchair accessible entrance, parking, seating, and restrooms.
What nearby places can I visit before or after watching a movie at Cinemark Grand Cinemas?
Nearby, you can visit the Children's Museum of Walla Walla, Giddy Up and Go Espresso café, and Walla Walla Pacific Little League Fields for activities and refreshments.
Are there financial services close to Cinemark Grand Cinemas?
Yes, Gesa Credit Union is located nearby, providing convenient banking services to visitors.
What community and health services are near Cinemark Grand Cinemas?
Visitors can find Walla Walla Valley Disability Network and Jonathan M Wainwright Medical Center close by for community support and medical needs.
Can I find automotive and home services near Cinemark Grand Cinemas?
Yes, Northwest Collision and Walla Walla Electric offer automotive repair and electrical services nearby.