IPIC Theaters

Reviews

• WF

  Wraith Mark (filmstains)

  4 days ago
  3.0
  Wife and I got a gift card to come see a movie here back last year but didn't get around to using it till just last week. Sooooo this place is a bit of a mix bag in concept. Essentially what sets this place appart from the other theaters is you can order booze and food from your seat before and during the movie. To add to that, your seats are secluded from others so you have privacy, plus your seats can recline and your given a blanket to cover yourself Incase you spill food. The theater itself is not huge but audio quality was great. The food we purchased was all great quality and we enjoyed our choices of non alcoholic drinks as well. Now to get into the weeds, the concept and execution of this place is a bit over bearing. Drinks and food took an incredible amount of time to get to us. Mind you, for drinks we ordered a lemonade and a cup of black coffee. That alone took 45 min to get to us. We didn't get our food until and hour and a half into our movie. The movie we chose was just over 2 and a half hours long, so you can only imagine what it would be like if we chose one with a much shorter run time -_-. Lastly, there was a big big annoyance with the staff. All the staff were nice and attentive, but unfortunately to do their jobs, they had to be almost constantly running around the theater with tablets, found and drink in hand, meaning your view of the movie is always being pestered. The staff also had to talk very loudly during the movie to get your order so that became really distracting. Last complaint, we were approached by staff at the very last 20 min of the movie to deal with our bill for food. The last 20 min where everything is coming to an exciting climax of the film which is very annoying. So to sum it up, this place is kind of a mixed bag. Really wish the ordering and paying for food could be done before the film and I wish there were a way to not get pestered by staff during the movie. I'm not sure why food taking that long is a thing given our theater wasn't packed and we had not ordered a ton of food to begin with. But, we did enjoy ourselves. The seats were comfy,v the food tasty, the theater has good sounds quality. We might come back again if we get another gift card
• AJ

  April Jones

  Jan 5, 2026
  5.0
  I want to start by saying I drove 30 miles to come to this theater, and I would do it again! I took my daughter (13) to see the new Avatar movie, and I did not want to spend 3.5 hours in a normal movie theater. It seems every seat in the theater is a great seat. Service was quick! We ordered soda, popcorn, mozzarella sticks (which were more like wedges and let me tell you… they are amazing!!) and Nachos! To compare this to a typical movie theater price wise I think I spent about $10 more than I would at a Regal for endless popcorn, soda, candy, and tickets! Everything was clean! Staff were friendly, it was a great experience. I do want to note 3 things that I did notice, blankets were pretty thin, but worked well as a pillow. Next time I’ll bring my own blanket just because I do get cold, temp was great in there, I just typically run cold. The women’s rest room was fantastic, and clean! There was one lock on a stall that was missing, seems like it could be an easy fix, of course I chose the one with the missing lock! The nachos were lacking a little, chicken seemed sparse, and not a lot of cheese. They were good, but I think they could be better! Over all it was a great experience, and I will be going back, and can’t wait to try some other things on their menu, and of course get more of those delicious mozzarella cheese wedges!!!
• CG

  Carole Graham

  Dec 28, 2025
  1.0
  We've been going here for the past 10 years, and zero complaints. Great service, food and drinks! Today at the Avatar 3D show everything was awful but the movie. $210 on drinks alone and they were shockingly awful. We ordered food 10 min. prior to showtime and did not get our food for 30 min, we thought they'd completely forgotten. My fish and chips came with no tartersauce, ketchup or fork for the coleslaw. Zero salt or seasoning on anything, and we normally love their fries! My husband ordered a Boss burger and fries, and again no ketchup. To make matters worse everything was cold. We hit our call button, did not get a response for 10 min, finally got up to flag a waiter. 10 min later we received a tatersauce and 1 ketchup, I guess to share, no fork. My husband ordered a 2nd Azul tequila with the waiter who dropped off the tartersauce and 1 ketchup and reminded waiter we still needed a 2nd ketchup and a fork. Midway through the movie (which is 3 1/2 hrs long) my husband got his tequila, no 2nd ketchup or fork. The kicker is that the theater was only half capacity, yet they seemed well staffed. I wonder if the new built in 18% gratuity is giving the wait staff reason to not care about decent service. Crazy bc we consistently give 20% gratuity, many times much more for great service. If I go here again, I'll bring in my own snacks. Bummer, this place used to be so awesome!
• AW

  Aiua Wild

  Dec 26, 2025
  5.0
  Favorite way to watch a movie. Loungers are great. Tickets are more affordable than I thought they’d be. Food seemed to be decent. Service was a little slow but it was busy when we were there.
• MG

  M G

  Dec 4, 2025
  1.0
  I've been a long time customer (over 10 years) and preferred IPIC over other cinemas. The customer service has soured my feelings on this place. They are oftentimes argumentive with customers at this location. I kindly asked for a way to reschedule my tickets due to an illness, which led me to coportate (who were really friendly and said they could reimburse), then corporate transferred me to Redmond staff. The Redmond staff treated me with a lot of disrespect right off the bat, asking if I could do this on my own online. Then told me they cannot help me, despite the corporate support saying they could. What led on was a "sorry you are frustrated by this" response by the Redmond manager, which was inappropriate. I was not frustrated, and I was not argumentive. I was confused about how they could not credit back my account. I booked the ticket with 1 free ticket credit and because of that, they couldn't do anything. I lost the free ticket credit completely and they couldn't honor that again. I understand the manager told me their policy doesn't allow transfering ticket credit, but this is very anti-customer. The manager did not try to make things better and was seemingly wanting to pick a fight with me. I planned to rebook the ticket, but after how the manager spoke with me, and how he treated me, I am not booking again. I've been a customer for over 10 years, it's so disappointing to be treated like I am a problem. Also, it's $7 dollars for a soft drink here. Higher than any other theater, and on top of a high $20 ticket price. They have increased the prices of food and drinks way above any other restaurant in the area. I am so disappointed in this IPIC location. What was once a fun and relaxing experience is now stressful because of the management's attitude towards their customers.

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