Prestige Portraits

Reviews

• KA

  Kaleema Ameen

  Nov 10, 2025
  1.0
  I can’t rate the experience because I’ve yet to get in touch with anyone. I’ve been calling for weeks. The message says that calls are returned in one business day. It is not true!
• NF

  Nathan Freeman

  Oct 31, 2025
  1.0
  Very confusing online ordering process. Very poor customer service. Hanging up on customer calls seems to be the standard answer for complaints. Overall the company only seems to worry about making packages as expensive as possible with as little product quality and no concern for customer satisfaction.
• JJ

  Jaylen

  Jul 15, 2025
  1.0
  This was supposed to be a joyful and memorable experience for my child’s senior portraits, but unfortunately, this company completely missed the mark. They never answer the phone, and despite multiple voicemails, we never received a single call back. Senior pictures are a once-in-a-lifetime moment, and the lack of communication and professionalism is beyond frustrating. If you value your time and want an stress-free experience for your child’s milestone, I would strongly recommend looking elsewhere, schools need to contract another reputable company! 0️⃣ stars
• LK

  Lauren Kelly

  Jul 2, 2025
  1.0
  0️⃣ starts, been calling since last month and no one answers the phone!!! This the worst company and the schools need to contract another company for school photography. What’s supposed to be a happy memorable moment has led to frustration, cause for one they’re giving out codes and when you put the code in it’s saying no time slots available! There should be a time slot for every student that received a code, it should have said first come first serve for time slots cause theres no availability!! Reading the reviews this has been going on for a while and no one is addressing the issues!!! Everyone has been saying the same thing for years! Wow! How are they still in business??? 👎🏽👎🏽👎🏽👎🏽 0️⃣ stars
• RR

  Renee R

  Jul 2, 2025
  1.0
  Zero stars, no one is available to answer the phone! Calls are not returned after one business day! Hours are listed 8am- 4 pm and I don’t how no one is ever able to take calls! Codes are given to schedule school appointments and when you out in the code it says no appointments are available! Ineffective method for booking appointments when you know you have a certain amount of students. Time slots should be given according to last names. Very unprofessional! The schools need to contract a more qualified and efficient company for portraits!

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