Customers consistently praised the staff, particularly Oliver and Lexie, for being friendly, helpful, and engaging during their escape room experiences.
Fun Experience
Many reviews highlighted the enjoyable and immersive nature of the escape rooms, with customers expressing excitement and eagerness to return.
Room Quality
The escape rooms were noted for their clever puzzles and high-quality design, contributing to a memorable experience for both beginners and experienced players.
SL
Scott Larson-McGuire
2 days ago
5.0
Brooke was our game master, and she did an awesome job getting us excited about the room and running through the rules with us. We did Once Upon a Time, and it was a really fun room! The tech and designs in the room were very impressive, and the puzzles were sufficiently challenging. I'm planning to go back with family members for fun nights out.
JC
jamie coe
2 days ago
4.0
We had a great time! Our only complaint is how long it took to get clues when we needed them. They shouldn't take 10 minutes to send a clue when its a race against time. Lol. Also, other escape rooms we have tried ...our host/helper could actually communicate/talk with us when giving a clue. At this escape room they put the clue on the computer screen rather than coming onto a speaker and telling you a clue and being able to hear you speak back as well. We would definitely come back...but also not be opposed to trying somewhere else based on the time it took to receive a clue when we asked for one. We spent a lot of wasted time stuck on what to do next while waiting for a clue.
LH
Lura Hayes
3 days ago
5.0
Such a fun activity, especially for a date night. Super clean, well thought out games, and an awesome staff. Oliver was a great game master and added a lot to our experience (super cool guy all around). We did confinement, really cool room but definitely challenging. Will be back again!!!
RH
Ray Hedrick
Feb 9, 2026
5.0
Our college baseball team needed something "different" to break up the monotony of winter workouts. We were able to use Escape Room as a unique competition and challenge for our players. Given our large roster, Sam did a great job of setting our group up by helping sort out the appropriate numbers and rooms we would use. The staff, including Toby, Kaitlyn and Brooke, were patient and extremely informative on the day we arrived. Our players came away with a new outlook on teamwork and problem solving that we hope pays dividends when we are faced with challenging circumstances during our season.
QM
Quanshay Marshall
Jan 28, 2026
5.0
I had an absolutely fantastic experience at this escape room! From start to finish, it was an exhilarating adventure. Oliver, our game master, was exceptionally attentive and helpful. He provided a thorough and engaging explanation of the escape scenario, ensuring that we understood the objectives and mechanics before we began. His enthusiasm truly enhanced our experience, making the entire process not only enjoyable but also immersive. I highly recommend this escape room to anyone looking for a memorable challenge!
Frequently Asked Questions About Red Door Escape Room
What type of entertainment experience does Red Door Escape Room offer?
Red Door Escape Room offers private, fully-immersive escape room experiences designed to bring human connection back into entertainment.
Where is Red Door Escape Room located?
Red Door Escape Room is located at 11800 W. Broad St, Suite 1216, Richmond, VA 23233, USA.
What are the operating hours of Red Door Escape Room?
Red Door Escape Room is open daily from 10:00 AM to 10:50 PM.
What payment methods are accepted at Red Door Escape Room?
Red Door Escape Room accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Red Door Escape Room for bookings or inquiries?
You can contact Red Door Escape Room by phone at +1 804-377-1244 or email at richmond@reddoorescape.com.
Does Red Door Escape Room have a social media presence?
Yes, Red Door Escape Room has a Facebook page at https://www.facebook.com/101948025990734 where you can follow updates and events.
Are there any dining options near Red Door Escape Room?
Yes, nearby dining options include Maggiano’s Little Italy, The Boathouse at Short Pump Town Center, and Auntie Anne’s Pretzels Short Pump Town Center, great places to eat before or after your escape room adventure.
Where can I find shopping venues near Red Door Escape Room?
Nearby shopping includes Banana Republic, J.Crew, South Moon Under, Victoria's Secret, and Dillard’s, perfect for a shopping trip in the same area.
Are there any sweet treat places close to Red Door Escape Room?
Yes, you can visit Cold Stone Creamery, Carytown Cupcakes, and Sweet Shoppe for ice cream, cupcakes, and candy nearby.
How can nearby stores like Tumi or Sports Nation enhance my visit to Red Door Escape Room?
After enjoying your escape room experience, you can visit nearby stores like Tumi for luggage and Sports Nation for sporting goods and bicycles, adding more variety to your visit.
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