Lexie and Oliver helped my cousin and I. I enjoyed it and we should be returning. There was another woman that greeted us but I didn’t catch her name. 3/1/2026 around 5:16pm. Thank you everyone for your knowledge and professionalism.
IR
Ishki Ricard
Feb 28, 2026
5.0
Went with family, had one of the most fun experiences we've had in a long time, and immediately began planning our next trip. Our game guide, Oliver, was extremely gracious and helpful (all while giggling at our antics, I'm sure). We received helpful, timely hints, and even some help when something was stuck. The pricing is extremely fair, and every employee has been more than happy to answer whatever questions we've had (even beforehand and on days we couldn't book yet). The building is kept very tidy, and the rooms are reset very well between adventures.
We're very excited to go again soon!
RL
Ramiyah Long
Feb 24, 2026
5.0
We came on a late Tuesday night and it was a great experience. Brooke was wonderful and had an amazing attitude! She made it such a comfortable atmosphere as we have not been there before! We definitely want to come back and do another room!
JC
Jenna Cline
Feb 22, 2026
5.0
Red Door Escape Room is incredible! They give so much back to our community through their Friday night non-profit deal. They were extremely helpful and communicative. Because of them, my group enjoyed a night of bonding and putting their heads together! We 100% would love to come back to Red Door Escape Rooms!
JC
jamie coe
Feb 16, 2026
4.0
We had a great time! Our only complaint is how long it took to get clues when we needed them. They shouldn't take 10 minutes to send a clue when its a race against time. Lol. Also, other escape rooms we have tried ...our host/helper could actually communicate/talk with us when giving a clue. At this escape room they put the clue on the computer screen rather than coming onto a speaker and telling you a clue and being able to hear you speak back as well. We would definitely come back...but also not be opposed to trying somewhere else based on the time it took to receive a clue when we asked for one. We spent a lot of wasted time stuck on what to do next while waiting for a clue.
Frequently Asked Questions About Red Door Escape Room
What type of entertainment experience does Red Door Escape Room offer?
Red Door Escape Room offers private, fully-immersive escape room experiences designed to bring human connection back into entertainment.
Where is Red Door Escape Room located?
Red Door Escape Room is located at 11800 W. Broad St, Suite 1216, Richmond, VA 23233, USA.
What are the operating hours of Red Door Escape Room?
Red Door Escape Room is open daily from 10:00 AM to 10:50 PM.
What payment methods are accepted at Red Door Escape Room?
Red Door Escape Room accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Red Door Escape Room for bookings or inquiries?
You can contact Red Door Escape Room by phone at +1 804-377-1244 or email at richmond@reddoorescape.com.
Does Red Door Escape Room have a social media presence?
Yes, Red Door Escape Room has a Facebook page at https://www.facebook.com/101948025990734 where you can follow updates and events.
Are there any dining options near Red Door Escape Room?
Yes, nearby dining options include Maggiano’s Little Italy, The Boathouse at Short Pump Town Center, and Auntie Anne’s Pretzels Short Pump Town Center, great places to eat before or after your escape room adventure.
Where can I find shopping venues near Red Door Escape Room?
Nearby shopping includes Banana Republic, J.Crew, South Moon Under, Victoria's Secret, and Dillard’s, perfect for a shopping trip in the same area.
Are there any sweet treat places close to Red Door Escape Room?
Yes, you can visit Cold Stone Creamery, Carytown Cupcakes, and Sweet Shoppe for ice cream, cupcakes, and candy nearby.
How can nearby stores like Tumi or Sports Nation enhance my visit to Red Door Escape Room?
After enjoying your escape room experience, you can visit nearby stores like Tumi for luggage and Sports Nation for sporting goods and bicycles, adding more variety to your visit.
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