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The theater is generally reported as clean, but there are significant concerns about restroom cleanliness and a rodent infestation.
Customer Service
Customer service experiences vary widely; while some staff are praised for being friendly and helpful, others are criticized for rudeness and poor communication.
Comfort and Amenities
The seating, particularly the recliners and DBox options, is frequently highlighted as comfortable and enhancing the movie experience.
Food Quality
Food quality, especially popcorn, is inconsistent, with some customers reporting stale or poorly prepared snacks.
Overall Experience
Despite some negative feedback, many customers enjoy the theater for its comfortable seating, good movie selection, and convenient location.
MB
Macy Ball
1 day ago
5.0
I normally do not post reviews, but I had such an exceptional experience at this theater after losing a ring that I felt compelled to share. The manager, Theresa, and the staff were absolutely incredible. They went above and beyond, helping me check the trash bins, my seat, and the surrounding chairs, and they also took my information in case anything turned up after I left. The theater was very clean, and my overall experience was wonderful.
KM
Kimberly Merida
Nov 17, 2025
1.0
I had a feeling the rat issue was very known by staff, after I went to tell a shift manager about the 3 rats I saw. He completely disassociated, was practically looking right through me, and gave me the generic “we’ll log this into our pest control book”. Which, judging by other reviews, logging it in has done wonders the past 2 years. I understand that pest control is probably above that managers pay grade, and he’s just tired of hearing customers bring it up. But the higher ups really need to fix the issue considering it’s been a thing for, again, the past 2 years.
AB
Aisha Borden
Nov 8, 2025
4.0
Been going here for years, this evening we noticed a few upgrades in the main lobby with a lot more cashier's but for a Saturday evening they didn't have the full menu available for their deep fried food, bummer
LL
Luis Longo
Nov 5, 2025
5.0
This is honestly my second favorite theater to go to due to its proximity to where I live. Cinemark XD is the way to go and at times it’s what I come to this theater for. Well that and the arcade it has.
AA
Atik
Nov 3, 2025
5.0
Not crowded, at least on the days we visit. Clean, including its restrooms and corridors. Many eateries and hanging out places around with plenty of parking spaces.
Frequently Asked Questions About Cinemark Fairfax Corner and XD
Does this Cinemark theater have reclining seats?
Yes. Come and enjoy the movie in a powered recliner chair. The best seat in the house is every seat in movie theatres with recliners.
Does this movie theater allow food?
Yes, this Cinemark location has in theater dine-in with an extended food menu. You can enjoy a full meal with drinks while you watch movie.
Does Cinemark Fairfax Corner and XD have reclining seats?
Yes, this theater features powered recliner chairs, ensuring that every seat is the best seat in the house.
Is food allowed inside the Cinemark Fairfax Corner and XD theater?
Yes, the theater offers in-theater dine-in service with an extended food menu, allowing you to enjoy a full meal and drinks while watching your movie.
What payment options are accepted at Cinemark Fairfax Corner and XD?
They accept a variety of payment methods including American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Discover, Mastercard, and Visa.
Does Cinemark Fairfax Corner and XD offer wheelchair accessible facilities?
Yes, the theater has wheelchair accessible entrance, parking, seating, and restrooms, along with unisex and wheelchair accessible restrooms.
Can I purchase movie tickets online for Cinemark Fairfax Corner and XD?
Yes, you can conveniently buy tickets online through their website or via the Cinemark Theatres app.
Does Cinemark Fairfax Corner and XD have amenities for people with hearing impairments?
Yes, the theater provides assisted listening devices and has a hearing loop available for customers with hearing impairments.
Is Cinemark Fairfax Corner and XD family friendly?
Yes, the theater welcomes families and children, making it a great destination for all ages.
What nearby restaurants can I visit before or after my movie at Cinemark Fairfax Corner and XD?
Nearby dining options include Studio Eats Kitchen & Bar, Sbarro for pizza, Nathan's Famous for fast food, California Pizza Kitchen, Potbelly Sandwich Shop, and Ben & Jerry's for ice cream and shakes.
Are there nearby entertainment or activity venues close to Cinemark Fairfax Corner and XD?
Yes, visitors can also enjoy nearby attractions such as Escapology Escape Rooms Fairfax Corner for an immersive experience and Free Fitness & Sports Club for sports and recreation.
How can I get to Cinemark Fairfax Corner and XD using nearby transit or local options?
While specific transit stations aren't listed, the theater's location at 11900 Palace Way Fairfax, VA is near Fairfax shopping and entertainment centers, easily accessible by local roads and parking is available with wheelchair accessible parking as well.