Business Details
About
Movie TheaterEvent VenueCinemark
Visit Our Cinemark Theater in West Valley City, UT. Check movie times, directions, and more. Experience your movie in Cinemark XD! Buy Tickets Online Now!
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- RestroomAvailable
Location
Cinemark West Valley City and XD
5412 West High Market Drive, West Valley City, UT
84119, United States
Reviews
4.4
2,165 reviews
5 stars
1,317
4 stars
555
3 stars
165
2 stars
51
1 star
77
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Customer service experiences varied, with some praising friendly staff while others reported rudeness and unprofessional behavior.
Cleanliness
The theater was generally noted as clean, but there were complaints about the condition of the restrooms and some areas needing maintenance.
Seating Comfort
Many customers found the seating uncomfortable and outdated, with requests for more modern recliners.
Concessions Issues
There were multiple complaints about the concessions, including high prices, lack of refills, and poor food quality.
Overall Experience
While some enjoyed their visits, others expressed dissatisfaction with various aspects, leading to mixed overall experiences.
- JLJay LopezJan 4, 20264.0Went here on Friday to watch avatar and loved it, everything was clean and Claudia was very kind and quick the only thing I didn’t like were the old seats, there wasn’t much leg room and I felt a bit uncomfortable passing to use the bathroom because It felt like I was going to fall but other than that it was good
- MTMichael ThompsonJan 3, 20264.0Came there for a matinee movie. You have to go to the snack counter to get your ticket printed (not 100% you need tk though). All in all.a pretty good experience (been a few other times).
- RRREAPERofANGELSDec 29, 20255.0Staff was very helpful and kind. Me and my family saw anaconda with jack black in theater 8. This theater was very clean and comfy. The chairs were soft as well. Bought a medium popcorn and large soda for $12
- JJJoeDec 27, 20253.0Seats are okay. No refills on large popcorn. Not too busy — that was a plus.
- CAChristle AguayoDec 27, 20252.0What in the world did I just experience with my two sons. First the place looks okay with cleaning, but the security I saw was just sitting in a corner, with no care in the world. The staff working the concession had a rude attitude. No kettle popcorn, no pizza. And only had two people working. Once we left to check in for our movie, they didn’t have any person checking in tickets. I had to look for the room on our own and no staff in sight. Once we found our seats, I was surprise to find out that the seats were the “old school seats”. Not enough space and if you move, you will end up hitting the person in front of you. For a $10 ticket, I expect more than this. I will never be coming here again.
Frequently Asked Questions About Cinemark West Valley City and XD
What is the address of Cinemark West Valley City and XD?
The theater is located at 5412 West High Market Drive, West Valley City, UT 84119, USA.
Where can I check showtimes and buy tickets for Cinemark West Valley City and XD?
You can check showtimes and purchase tickets online through the Cinemark Theatres app or their website linked in the profile.
Does Cinemark West Valley City and XD offer in-store pickup for snacks or tickets?
Yes, in-store pickup is available for purchases at the theater.
What payment methods are accepted at Cinemark West Valley City and XD?
The theater accepts American Express, Visa, MasterCard, Discover, Apple Pay, Android Pay, cash, and contactless payments.
Is Cinemark West Valley City and XD wheelchair accessible?
Yes, the theater has wheelchair accessible entrance, parking, seating, and restrooms.
Does Cinemark West Valley City and XD have special amenities for families and children?
Yes, the theater welcomes families and children, providing a family-friendly environment.
Are there any nearby retail stores where I can shop before or after seeing a movie?
Yes, nearby stores include Maurices for women's clothing and Marshalls, a department and clothing store, as well as Target Store West-Valley-City for general retail and groceries.
What dining options are available near Cinemark West Valley City and XD?
Nearby dining options include Pizza Hut Express, Firehouse Subs, and Freddy's Frozen Custard & Steakburgers for quick and casual meals.
Are there transportation services near the theater?
Yes, transportation and freight services such as Kold Trans and Knight Transportation are located nearby, which may assist with travel or cargo needs.
Does Cinemark West Valley City and XD offer special features like 3D movies or assisted listening?
Yes, the theater offers 3D movies and has assisted listening devices as well as hearing loops available.