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Many customers noted that the theater was clean and well-maintained, although some mentioned issues with the bathrooms needing repairs.
Staff Friendliness
Overall, customers found the staff to be friendly and helpful, though there were some complaints about customer service experiences.
Seating Comfort
A significant number of reviews highlighted discomfort with the seating, with many customers expressing a desire for upgraded recliner seats.
Pricing
Customers appreciated the affordable pricing, especially on Tuesdays, but some felt that food and drink prices were too high.
Noise and Distractions
Several reviews mentioned issues with noise levels during movies, including loud patrons and excessively loud sound systems.
DB
Dale Boam
2 days ago
5.0
Great service. Loved every minute
TR
Trucker Rob
Nov 12, 2025
5.0
It's a movie theater. Popcorn was fresh not many food options but overall good.
The screen could be brighter but again it's a movie theater 3.5 / 5
CG
Christopher Geertsen
Oct 27, 2025
5.0
I went there with my girl friend. We had an amazing movie night!
UU
Uamga
Sep 29, 2025
4.0
If you get here early morning prices are a little cheep.
Come here Tuesday 5 dollar all day can't beat that at all, all show up.
SG
Samurai Grapes
Sep 28, 2025
5.0
Locations perfect. I'm glad there's a movie theater on this side of the city. I don't have to go through that traffic mess to the mall. There's also a police officer for late night showing. Safe feeling.
The cheap candy snacks are my favorite. I don't need to make a snack run anymore.
Theater is clean, and surround sound is good. Could be be better. But I'm not complaining. Thank you for opening there.
Frequently Asked Questions About Cinemark West Valley City and XD
What is the address of Cinemark West Valley City and XD?
The theater is located at 5412 West High Market Drive, West Valley City, UT 84119, USA.
Where can I check showtimes and buy tickets for Cinemark West Valley City and XD?
You can check showtimes and purchase tickets online through the Cinemark Theatres app or their website linked in the profile.
Does Cinemark West Valley City and XD offer in-store pickup for snacks or tickets?
Yes, in-store pickup is available for purchases at the theater.
What payment methods are accepted at Cinemark West Valley City and XD?
The theater accepts American Express, Visa, MasterCard, Discover, Apple Pay, Android Pay, cash, and contactless payments.
Is Cinemark West Valley City and XD wheelchair accessible?
Yes, the theater has wheelchair accessible entrance, parking, seating, and restrooms.
Does Cinemark West Valley City and XD have special amenities for families and children?
Yes, the theater welcomes families and children, providing a family-friendly environment.
Are there any nearby retail stores where I can shop before or after seeing a movie?
Yes, nearby stores include Maurices for women's clothing and Marshalls, a department and clothing store, as well as Target Store West-Valley-City for general retail and groceries.
What dining options are available near Cinemark West Valley City and XD?
Nearby dining options include Pizza Hut Express, Firehouse Subs, and Freddy's Frozen Custard & Steakburgers for quick and casual meals.
Are there transportation services near the theater?
Yes, transportation and freight services such as Kold Trans and Knight Transportation are located nearby, which may assist with travel or cargo needs.
Does Cinemark West Valley City and XD offer special features like 3D movies or assisted listening?
Yes, the theater offers 3D movies and has assisted listening devices as well as hearing loops available.