Business Details
About
Movie TheaterEvent Venue
Visit Our Cinemark Theater in Provo, UT. Check movie times, tickets, directions, trailers and more. Enjoy fresh popcorn and candy! Buy Tickets Online Now!
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- RestroomAvailable
Location
Reviews
4.2
1,738 reviews
5 stars
922
4 stars
465
3 stars
168
2 stars
65
1 star
118
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised the friendly and helpful staff, others reported rude and unprofessional behavior from employees, particularly during ticketing and concession interactions.
Cleanliness
The theater received mixed reviews on cleanliness, with some noting it was clean and well-maintained, while others pointed out issues like dirty bathrooms and unclean concession areas.
Seating Comfort
Many customers expressed dissatisfaction with the seating, noting that the lack of reclining seats made for an uncomfortable experience, especially compared to other theaters.
Concessions
Feedback on concessions was largely negative, with complaints about high prices, poor quality food, and frequent shortages of items like popcorn and drinks.
Overall Experience
The theater is seen as a decent option for watching movies, especially due to its availability and less crowded environment, but many customers feel it is outdated and in need of significant improvements.
- MMMar44561 day ago1.0I understand that they don’t let outside snacks in because they want people to buy their food. We literally bought a $10 bucket of popcorn, and they forced me to eat my panda express outside, which is not something they even offer. Kind of ridiculous.
- BJBrady Johnson4 days ago5.0Been coming to this location since I was a kid. And I love it. The theater layout/design and the Auditoriums format. Beautiful. It feels...it is CINEMA The Crew & Staff are always 100% Supportive & Friendly. None of this would be happening without the Crew and Staff. Love it! Go Support Movies!
- GMGurglefluff MageNov 11, 20253.0Very kind and helpful staff but the prices for concessions are highway robbery. Tickets are already a little expensive if you don't go on Tuesday (that is if the movie you want to see even gets that discount at all) then you go to concessions and see the combo that gives 2 medium popcorns 2 sodas and 2 candies and I'm thinking oh, probably like $30, a little expensive but they have to make money somehow right? $40. For example purposes $36+tax I could buy a pound of popcorn kernels, 2 2 liter sodas, and 7lbs of licorice. Again the staff was great and the place was very clean, no complaints there it's just genuinely insane to charge this much only to pay your employees probably like $12 an hour
- SNScott NelsonOct 28, 20254.0Minus the high prices of everything, it is a good theater to watch a new movie in with a very big screen of you get the premiere weekend.
- RHRex HermansenOct 23, 20254.0Clean. Employees are trained and respectful. Comfortable theater
Frequently Asked Questions About Cinemark Provo 16
Where is Cinemark Provo 16 located?
Cinemark Provo 16 is located at 1200 Town Center Blvd., Suite 2050, Provo, UT 84601, USA.
What services does Cinemark Provo 16 offer for ticket purchasing?
You can purchase tickets online through the Cinemark Theatres app or the Cinemark website. In-store pickup is also available.
What types of payment methods are accepted at Cinemark Provo 16?
Cinemark Provo 16 accepts American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, MasterCard, and Visa.
Is Cinemark Provo 16 accessible for people with disabilities?
Yes, the theater has wheelchair accessible entrances, parking, seating, and restrooms, as well as assisted listening devices and a hearing loop.
Does Cinemark Provo 16 serve food and snacks?
Yes, the theater has a snack bar offering fresh popcorn, candy, and other food items.
Does Cinemark Provo 16 offer 3D movies and stadium seating?
Yes, the theater features stadium seating and shows movies in 3D format.
What nearby places can I visit before or after watching a movie at Cinemark Provo 16?
You can visit nearby places such as Champs Sports for sporting goods, Provo Town Centre Movie Theatre for additional cinema options, and Go! Calendars, Toys & Games for shopping.
Are there food options near Cinemark Provo 16?
Yes, nearby food options include Good Vibes restaurant, Good Grindz fast food and Hawaiian cuisine, and Pretzelmaker for snacks.
What shops are located near Cinemark Provo 16 for entertainment and fashion?
Nearby shops include Retro Replay for video games and hobbies, Spencer's for clothing and accessories, and Journeys for shoes and fashion apparel.
Does Cinemark Provo 16 welcome families and children?
Yes, the theater welcomes families and children and provides amenities to accommodate them.