Certified by Red Door Escape Room • May 17, 2026
Monday10:00 AM - 10:50 PM
Tuesday10:00 AM - 10:50 PM
Wednesday10:00 AM - 10:50 PM
Thursday10:00 AM - 10:50 PM
Friday10:00 AM - 10:50 PM
Saturday10:00 AM - 10:50 PM
Sunday10:00 AM - 10:50 PM
Reviews
5.0
4,213 reviews
5 stars
4,119
4 stars
66
3 stars10
2 stars6
1 star12
KA
Karen Andersen
2 days ago
3.0
I have done the Red Door Escape rooms before. The first time was awesome. The Rooms are done so well. I really would recommend doing them. They use multiple rooms which makes it more challenging. We did "The GIFT". This one was very hard, it was an 8/10 which we knew going into it. First off it should have been 90 minutes not an hour. Second, when we asked for clues it took a good 10 minutes that we were waiting for them to respond! So that kinda stopped us for searching because we were stuck. We did NOT get those 10 minutes back at the end which was disappointing! We told the girl when she came into the room when our hour was up, that the button didn't work and my husband actually went out in the hall to look for someone and couldn't find anyone, and she said "Oh, I have to look into that, someone else told us too that a button didn't work" ...Really!!! My husband actually left the room for help.. Anyway. hopefully the buttons will work next time and the staff will be a little more helpful!
JF
Jessica Ford
May 12, 2026
5.0
My husband and I have been here several times and always have a good time. This time we brought along the kids for their first escape room (ages 7 and 4). They loved it! I thought maybe it would be too advanced for them, but they were engaged, and so helpful. We did the Once Upon a Time room. Each employee we interacted with was kind, patient, and professional. Brooke was so sweet with my family (even answering very random questions from my kids 😅). She explained the game to them in a way that didn't overwhelm them and was so gentle with them. Thank you Brooke! Until next time!
AB
Angie Brown
May 12, 2026
5.0
My granddaughter, my sister and I helped the mad scientist build his robot Jaxiver! It was exciting and intense as our time was nearing the five minute mark. We still had our 3 clues to use so with the clues we were able to escape with 1:21 minutes remaining
SS
Suzanne Strickland Shaw
May 11, 2026
5.0
My husband and sons brought me here after brunch on Mother’s Day. We had a great time and escaped with time to spare. Our boys are 9 and 12. I would definitely recommend for a fun, challenging family outing.
BS
Becca S
May 10, 2026
5.0
Lexie was very polite, encouraging, and personable. The puzzles were challenging without being overly difficult, and the room and props were well-built. Definitely looking forward to coming back to beat the rest of the rooms!
Frequently Asked Questions About Red Door Escape Room
What type of entertainment experience does Red Door Escape Room offer?
Red Door Escape Room offers private, fully-immersive escape room experiences designed to bring human connection back into entertainment.
Where is Red Door Escape Room located?
Red Door Escape Room is located at 11800 W. Broad St, Suite 1216, Richmond, VA 23233, USA.
What are the operating hours of Red Door Escape Room?
Red Door Escape Room is open daily from 10:00 AM to 10:50 PM.
What payment methods are accepted at Red Door Escape Room?
Red Door Escape Room accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Red Door Escape Room for bookings or inquiries?
You can contact Red Door Escape Room by phone at +1 804-377-1244 or email at richmond@reddoorescape.com.
Does Red Door Escape Room have a social media presence?
Yes, Red Door Escape Room has a Facebook page at https://www.facebook.com/101948025990734 where you can follow updates and events.
Are there any dining options near Red Door Escape Room?
Yes, nearby dining options include Maggiano’s Little Italy, The Boathouse at Short Pump Town Center, and Auntie Anne’s Pretzels Short Pump Town Center, great places to eat before or after your escape room adventure.
Where can I find shopping venues near Red Door Escape Room?
Nearby shopping includes Banana Republic, J.Crew, South Moon Under, Victoria's Secret, and Dillard’s, perfect for a shopping trip in the same area.
Are there any sweet treat places close to Red Door Escape Room?
Yes, you can visit Cold Stone Creamery, Carytown Cupcakes, and Sweet Shoppe for ice cream, cupcakes, and candy nearby.
How can nearby stores like Tumi or Sports Nation enhance my visit to Red Door Escape Room?
After enjoying your escape room experience, you can visit nearby stores like Tumi for luggage and Sports Nation for sporting goods and bicycles, adding more variety to your visit.
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