This profile is uncertified and using publicly sourced data
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Business Details
About
Amusement Park
We are a Family Entertainment park offering Trampoline Attractions, Arcades and a new Atlatis themed Laser Tag.
Our food/beverage offerings include pizza, chicken wings/tender, sub sandwich, salad, finger food and desserts as well as drinks and spirits.
Come and enjoy the exciting visuals and music on our Observation Deck overlooking the trampoline attractions having three 100 in. LED displays, Premium speakers and a new LED glow dance floor with a DJ booth.
You will like our Premium Lounge with comfortable lounge chairs which also offers a 150 in. display for various exciting programming.
We also have large private event rooms with 75 in. displays. for various parties and events.
Plese contact us for your next party or event!!
Location
Launch Family Entertainment Herndon
13348 Franklin Farm Rd, Herndon, VA
20171, United States
Hours
Monday10:00 AM - 10:00 PM
TuesdayClosed
Wednesday10:00 AM - 10:00 PM
Thursday10:00 AM - 10:00 PM
Friday10:00 AM - 10:00 PM
Saturday10:00 AM - 10:00 PM
Sunday10:00 AM - 10:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.