Cinemark Rosenberg 12

Reviews

• KS

  Katy Skinner

  Aug 19, 2026
  2.0
  Overall, the movie was great, but the concession service for the 1:55 PM Spider-Man showing was honestly some of the worst customer service I’ve experienced. We were the only people in line, yet the girl working was rude, had a terrible attitude and moved incredibly slowly. She continued filling online orders while we stood there waiting, even though there was no one else at the counter. Being busy is one thing, but when there is only one customer standing in front of you, there is really no excuse for making them feel like an inconvenience. Her attitude and lack of basic customer service definitely need to be addressed. I would absolutely think twice about getting snacks if she is the one working.
• BM

  Brenda Morales

  Aug 19, 2026
  2.0
  Really disappointed in how dirty the theater was and not made ready for the movie to be enjoyed! They just said we try to have our theaters clean for the most part and we failed, sorry we will try and do better… Didn’t offer any kind of how can make your next visit to any of our theaters better after you having to sit on and around everybody else’s trash.
• JW

  Jay Jay Willen

  Aug 14, 2026
  4.0
  Ok place to watch movies . But popcorn was stale . I don't think it is popped fresh everyday
• KT

  Kimberly Torrez

  Aug 9, 2026
  5.0
  I had a good time there. Had good employees and got to our seats in time for the movie. I'll definitely be coming back.
• MR

  Matt Raiborn

  Aug 4, 2026
  5.0
  Was a good time. We went right in. May I offer a suggestion? Put the ABCDE carpet logos on both isles or more visible. A couple were in our seats. Didn't want to make a fuss so we took their seats 1 row above #9 and #10. We noticed at least 2 other couples had the same issue and it their situation felt kinda tense. Minor arguing.

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