Cinemark Hollywood Pasadena and XD

Reviews

• SW

  Scott Walker

  Aug 18, 2026
  1.0
  $56 for 3 people to see a matinee movie, popcorn, 2 drinks. The senior citizen discount took $ .33 off the admission price. I will stream movies from now on, thank you.
• JA

  Jackie Aguilar

  Aug 16, 2026
  1.0
  Let us know when the extended menu comes back. Super disappointed to realize we had only basic items to choose from and one enormously long line to wait in (for stale popcorn) After having gone to this location religiously for the past few years we will be trying other theaters in the area, the loaded nachos and fries is why we came to this location. It was like a two for one with dinner and a movie.
• NN

  Nessa

  Aug 16, 2026
  2.0
  So disappointed in the amount of empty space in our Pack-A-Pop purchase. Employee could’ve definitely added at least 2-3 scoops more.
• JG

  Jorge Garcia

  Aug 12, 2026
  1.0
  I went to the movies today. I have to complain about them not having nachos. The real nachos. Not that crap you have to open in a plastic container that is crap and over priced. How can you go to the movies and not get nachos. Disappointed customer. And clean your restrooms mop them with bleach. Hopefully enough ppl complain and they bring nachos back. I went to the movies hungry today. Left hungry.
• CG

  chantel gonzalez

  Jul 27, 2026
  1.0
  Went to go watch the odyssey. Went in and they gave us our tickets and everything like normal. We go in to watch the movie… and it was warm in the the theatre… too warm. I kept expecting the temp to drop… but nope. We were like an hour into the movie already and I was SWEATING. It was wayyy too hot. I went to ask but all they said was that they were “working on it”. I mean- I feel like they shouldn’t have even put people in that theatre to begin with! Well, the movie finishes, and a bunch of us go to complain to the employees. They tell us that it’s only refundable if you leave the movie within the first 30 minutes?! WHO IS GOING TO KNOW THAT?! I’m just a customer you expect me to keep up with your policies!? DO BETTER!!! It’s the fact that they KNEW beforehand and they DIDNT TELL US ANYTHING WHEN WE WENT IN. BRO. AT LEAST LET US KNOW. That was evil of them!!! FIX UR A/C AND TREAT YOUR CUSTOMERS BETTER!!!!!!

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