IPIC Theaters

Reviews

• NM

  Nadine Michel

  4 days ago
  1.0
  Unfortunately we had a really bad experience at iPic. We sat there for a good part of the movie before anyone even came to take our order. My husband eventually had to get up and find someone. Our food came out wrong, we had to ask several times for blankets, and our popcorn didn’t arrive until the movie was almost over. We also pressed the service button to order drinks and dessert and nobody ever came, so once again I had to leave the movie to find someone. When the popcorn finally showed up we said we didn’t want it anymore because it was so late, but it was still added to our bill along with automatic gratuity. They just bring a screen to your seat to pay without showing you the actual bill details first. The manager was very nice, apologized and refunded part of our bill, which we appreciated. He even acknowledged they’ve been having some issues. Unfortunately, having to constantly get up and track down staff completely took away from the experience. For the price and the type of theater iPic is supposed to be, we expected much better service. We won’t be returning.
• JS

  Joe Sanders

  6 days ago
  1.0
  Several years back I gave this a five star glowing review stating it was one of the two best dine in movie theaters in the country. It's been impossible to ignore the decline in the facility in recent years - escalators that seldom both work, bathrooms that are increasingly dirty, tray tables that are starting to look a little shabby and seats with leather that is starting to split. But the recent change in ownership has escalated things to the level of a complete raging dumpster fire. Rude and even abusive managers, declining service quality and servers who don't seem to understand what their jobs are. I understand they're undergoing a transition but this is the rockiest one I've ever seen. I hope they come out the other side better for it, but the way things are going right now given the attitude and behavior of management, I doubt it.
• PH

  Paul Hamilton

  Aug 19, 2026
  3.0
  came to see Spiderman with my mother in law today and was fairly let down. we had a 0945am show time and did not have anyone come take our order until I walked out of the movie (after it started) to ask for service. yes we pushed the button and yes it turned blue. When I went out to find someone several employees were just standing around staring at their phones. Spent about $125 collectively on food/tickets and do NOT recommend the food there after both my mother in law and I had horrible stomach aches all day after their charcuterie board. Bad service is one thing, serving spoiled food is another. Buyer beware. See a movie but stick to popcorn, bottled drinks, and sealed candy.
• JG

  Jack Green

  Aug 18, 2026
  1.0
  I recently went to the IPIC in Houston and had a very poor experience. Upon arriving, I noticed there were no blankets in the seat which I thought was odd. I then began to notice that the theater was very hot. We sat in our seats for about 15 minutes waiting to see a waiter come by and noticed that it was getting warmer and we were sweating in the theater. The waiter then came by after the movie had started, and when we tried to order, she told us we did not have any of the food that we wanted and only had a limited menu. At this point, our experience was so bad that we got up and left. We spoke with the manager who could not give a refund at that time and said it would take a few days to process. When we asked for a gesture of good will to return to the theater, we were ignored. While I have enjoyed IPIC in the past, I am questioning if this is somewhere we will return to and will not be recommending it given our most recent experience.
• JH

  Jeana Handley

  Aug 15, 2026
  1.0
  Horrible. I’ve been hearing about this theater for years and we drove 30 minutes to check it out. I think the AC was out, super hot… We waited about 20 minutes into the movie, and then got up twice to ask for service before somebody took our order. We got up again when the movie was almost over to tell them we still had not received our food. The food did not show up until about 10 minutes before the movie was over. The lights came on and we were sitting there still trying to finish our food. The bill came and they included GRATUITY!! After that service! For three people. Super expensive theater. Terrible service. Don’t go. My one star was for the movie because it was good.

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