Cinemark Tinseltown Grapevine and XD

Reviews

• GB

  Georgia Bond

  2 days ago
  5.0
  Great place for this old 77 year old Lady to go see the Re-release of one of my favorites "Top Gun". I had a wonderful time with my Son and Daughter-in-law.
• HA

  hannah asofsky

  3 days ago
  4.0
  massive appreciation for cozy seats & multiple screen quality options
• EG

  Enrique Garcia

  May 12, 2026
  5.0
  Since moving into the area a few years ago I stopped going to cinepolis and started coming here regularly the screens are huge the sound is amazing and the seats are comfortable (yes they’re recliner & have the heated button to warm your seat up) they do get busy at times but the wait isn’t horrible
• JP

  Jared Parker

  May 10, 2026
  1.0
  People are great, but let’s be honest, this is Texas. How are we not running AC in the theaters? It’s like a sauna in theatre 2.
• AS

  Arun Sidharrth

  Apr 11, 2026
  1.0
  I’m an audiophile and usually pay close attention to theater sound quality, which is why this stood out immediately. At Cinemark Tinseltown (Auditorium 13 – Cinemark XD), there appears to be a serious channel routing issue with the audio system. I’ve watched two different movies here about three weeks apart, and the issue was consistent both times, so it doesn’t seem like a temporary glitch. Here’s what I observed: - The center channel seems inactive (dialogue is not anchored to the screen). - Dialogue/vocals are coming primarily from the right speakers, which is incorrect. - Music and effects are skewed toward the left side, with little to no balance on the right. - It feels like the left and right channels may be summed incorrectly, or routing is misconfigured. - Subwoofers appear to be working normally. - Surround channels are harder to verify precisely, but didn’t obviously compensate for the imbalance. Even with mono or stereo content, audio should be evenly distributed across the front channels (left and right, and often center). In this auditorium, the signal collapses predominantly to the left, which indicates a channel routing or speaker failure rather than normal playback behavior. This is not a content issue—this behavior is consistent with a center channel failure combined with incorrect channel routing, not standard mono/stereo playback. This results in a very unnatural and distracting listening experience, especially in an XD auditorium where audio quality is expected to be top-tier. If anyone from the theater team sees this, I’d strongly recommend checking: - Center channel amplifier/speaker - LCR routing configuration - Channel calibration and balance This likely needs technical attention, not just a quick reset. Hope this gets resolved soon, because otherwise the theater itself is great.

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