Cinemark Cinema Big Spring 4

Reviews

• RR

  Ronda Roberts

  Mar 28, 2026
  5.0
  Good place to hang out on those boring, or want to get away days.
• SM

  Stacy Moore

  Mar 12, 2026
  3.0
  It's an okay theater. Outdated seating. Slow customer service. Only a few movie choices.
• JG

  Jeremy Garcia

  Feb 7, 2026
  4.0
  Very friendly Staff. Moderately Clean and well kept.
• ND

  Natalie Delaney

  Dec 31, 2025
  1.0
  If i could rate less stars i would! I went to see Avatar fire and ash with my father instantly things were bad. The movie didn't start until almost a full hour after the scheduled viewing as well as having absolutely no previews, we sat in the dark for 50 mins just for the movie to even start(while being told nothing nor even greeted by employees). During the movie the screen flickered a couple of time but the absolute cherry on top was when right before the finale of the movie it totally breaks. An employee finale addresses us and apologizes for yet another delay and say he's fixing it(and offers 1 free movie voucher per person, 5 guest left alreadyby this point as well), about 20 or so minutes later the movie comes back on then not even 10 minutes later it shuts off again. We are informed 15 minutes later it cant be fixed and that we may not finish the movie as well as prompted to leave the theater. At this point I want a refund for not only not finishing the movie and wasting 5 hours of my time. Another employee gladly proceeds to refund myself and other annoyed viewers however a manager i presume, is on the phone and tells the employee to hold up and not give us our refunds. We then demand our refunds because we didn't even finish the movie! Thank God I dont live here and have to deal with the terrible theater and management that has absolutely no clue what they are doing. Biggest waste of time.

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