Cinemark Southpark Meadows

Reviews

• GG

  Gabrielle

  1 day ago
  1.0
  Why am I waiting half an hour for my movie to start just to watch a bunch of ads. I forgot I actually came here to see a movie!!!
• GW

  Gregg Welch

  5 days ago
  2.0
  26 minutes of ads and trailers, I saw the same trailer twice. They also showed ads in between trailers, which I wasn't used to.
• SA

  Stephanie Arredondo

  Oct 2, 2026
  5.0
  I'm always ok coming to this theater when I'm in Austin. Its always so clean. Great customer service from each one I come across. One thing I would like, for them to have more fresh HOT popcorn, it usually taste a little stale from it sitting til the next person comes along. However, you'll get fresh popcorn when its busy, but don't expect hot fresh popcorn when it's not.
• AM

  Anand Sai Mishra

  Sep 27, 2026
  1.0
  One of the worst customer experiences I have faced in any theatre. The seats are torn. The nine ordered concessions are old, rancid and soggy. The staff straight up refused to replace cold soggy popcorn when informed.
• TF

  The Lopez Family

  Sep 6, 2026
  1.0
  Inconsistent treatment of customers — not okay. I visited Cinemark Theatres at Southpark Meadows in Austin and had a really frustrating experience at the concession stand. This location offers BYOB popcorn, and while we were standing in line, I watched customers in front of us simply take the popcorn bags, have them filled, and leave — no bites or additional items, just the bags being filled. When it was my turn, I asked for the same thing I had just watched other customers receive. I was told, “Oh no, we don't do that.” I pointed out that the customers directly in front of me had literally just been given exactly that. Instead of honoring the same option they had provided to those customers, I was told that I could upgrade, but there would be an additional charge. That's where I have a problem. I'm not asking for a special deal or anything extra. I was asking to receive the same thing that was being provided to other customers standing in the exact same line. If the policy is that customers can only receive a certain amount of popcorn, then that should be the policy for EVERYONE. If employees are allowing customers to have two bags filled for the price of one, then refusing the next customer that same option makes absolutely no sense. I shouldn't have to watch someone in front of me receive something and then be told, “We don't do that,” when I ask for the exact same thing. This was disappointing and, quite honestly, felt unfair. Either enforce the policy consistently or don't have the policy at all. Customers should not receive different treatment depending on who happens to be working the concession stand.

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