Legacy Wedding & Event Center

Reviews

• AL

  Ariana Levitan

  Feb 3, 2026
  2.0
  My husband and I chose Legacy as our venue for our wedding in January and we were extremely underwhelmed with the customer service we received. We received little communication from staff through the whole planning process. The phone number on the website never worked whenever I tried to call. My point of contact was Golden Littlefield, and even though the emails were professionally written, I needed to follow-up repeatedly to get answers to my emails and needed to ask for nearly all of the venue information to be sent to me after booking, when it should have been their job to send it to me as their client. For example, I needed to prompt Golden for my Planning Pod portal to be set up and I needed to ask for the information brochure to be sent to me. This felt very unprofessional. Additionally, I received very little information upfront about the Planning Pod portal, and I wish more explanation on features and limitations had been given. As for the morning of my wedding, there were absolutely NO STAFF to greet us!! THE MORNING OF MY WEDDING!! I had sent my sister-in-law and some friends to the venue to meet my caterer at noon and during the several hours they were there, not a single venue staff member showed up to help or supervise. This was absolutely unacceptable. I ended up calling the manager three hours before the ceremony began and expressed my frustrations and I was told that staff "aren't coordinators, they just show up to set up tables and chairs" and since we had already done that, there was no need for her to stay...I was not asking for wedding coordinators, I was asking for venue staff to be on-site for my wedding, which is not an unreasonable ask at all. While we did set up chairs the day before the wedding, we only set up chairs for the indoor ceremony. Either way, I had filled out the customer questionnaire and explicitly stated that I needed staff to help move tables and chairs following the ceremony to transition into the reception (we had both the ceremony and reception indoors due to the cold weather). Only a single person, the manager, showed up to help transition from the ceremony to the reception, so the majority of my guests were moving tables and chairs around themselves. And, when the manager showed up, she was wearing sweatpants and a sweatshirt. I'm all for comfort, don't get me wrong, but at someone's WEDDING, what is supposed to be a formal event, wearing a sweatsuit was not professional one bit. I'm not sure what we paid thousands of dollars for, but it certainly wasn't for good customer service. Another thing that was absolutely infuriating was that the bridal suite looked like it hadn't been cleaned in months. The toilet and sink were disgusting. I had changed into my wedding gown and before I even stepped downstairs for my first look, the train of my gown was caked with dirt, so clearly the floors hadn't been cleaned in a very long time. I hadn't even stepped out of the bridal suite ONCE and my WHITE dress that I had spent over $1000 on was already ruined. Yet another disappointment. The only reason this review isn't one star is because we got a winter wedding discount of $1000 off our total price. Also, I appreciated the borrowing closet and the photo kiosk, and the venue space itself was a great size and had a decent kitchen area. However, when we arrived Friday afternoon to begin setting up, we could barely take a step into the borrowing closet. It was EXTREMELY disorganized; we were barely able to walk to the other end of the closet. Again, unprofessional. While I was told that my contract included a free photo booth, it was literally just an iPad on a stand which was misleading and underwhelming. It's quite disheartening seeing so many positive reviews on Google when my experience was extremely disappointing. I had such high hopes and high expectations from a business that we gave thousands of dollars to.
• JC

  Javier Chaparro

  Dec 6, 2024
  5.0
  Perfect venue for smaller weddings, it's an all in one location, it has the patio for the ceremony a well equipped serving area and rooms for the bride and groom to get ready, they lack 220v power but the venue owner was really helpful to resolve that limitation.
• TH

  Theresa Hansen

  Jun 25, 2022
  5.0
  I was there as a caterer from Market Street... Its a fabulous place to have your wedding.
• KM

  Kayla Morton

  Jul 21, 2021
  5.0
  We loved this venue for our wedding, not only was it beautiful but Jeremy was very nice and professional. We had a great experience and I highly recommend this venue!
• IS

  Ian Smith

  Nov 6, 2020
  5.0
  It was awesome! Clean, spacious, and the owners genuinely care about your event.