Ghost Walk of Gatlinburg

Reviews

• MT

  Mandy Tran

  Aug 19, 2025
  1.0
  We got ghosted on a ghost tour! I would give this place 0 stars if I could - this is not a reputable company despite the positive reviews on other websites. My friend and I had some time to kill before the rest of our group arrived, so we decided to book a ghost tour at 8:30 PM. Booking was pretty easy and quick via a third party site - the site did mention that we would be notified if the tour was cancelled due to not enough seats being booked. We booked the tickets around 4 PM that day, but didn't receive any notification that the tour had been canceled, so we headed towards the meet up spot around 8:00 PM. The instructions said to meet by 8:15 PM at the Dolly Parton statue near the courthouse to avoid any issues with traffic/parking. My friend and I arrived at 8:10 PM but no one else was around aside from a couple of tourists taking pictures of the statue. 8:15 PM rolled around and the tour guide was nowhere in sight.. We still did not receive any communication about the tour being canceled (we even received a couple of text messages reminding us of the upcoming tour time) so we decided to wait until 8:30 PM to see if maybe the tour guide was running a little late. 8:30 PM rolls around and the tour guide never arrived. We tried calling the phone number on their website but the number is disconnected. Their email address also does not work and was undelivered, so there's no way to contact this company. We gave them the benefit of the doubt and waited for 5 more minutes before deciding to leave. The company had the audacity to send an automated text message after the tour asking us to rate the experience. A huge disappointment as we were looking forward for a fun night. There were other ghost tours we could have booked, but we chose this place due to the good reviews and proximity to our Airbnb. DO NOT (BOO)K.
• BC

  Bobbi C

  Jun 15, 2023
  5.0
  Had a fun time learning about some of the history in Gatlinburg. Jay was friendly and informative.
• EG

  Elysie Gibson

  Oct 2, 2022
  5.0
  Alistor was a phenomenal story teller and was definitely a highlight of our weekend in Tennessee! Highly recommend and can’t wait to come back!
• TS

  Teotonio Da Silva

  Jul 24, 2019
  5.0
  Excellent.
• TC

  Tiffany Clayton

  Jun 16, 2018
  1.0
  I don’t know if this company has closed, but my friends and I have tried to get ahold of them for at least a week to schedule a tour. We have left messages, and no one has called back. Now, the mailbox says it is full. I would advise looking into a more reliable company.

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