Anakeesta

Reviews

• SN

  samantha newman

  1 day ago
  5.0
  Absolutely gorgeous. We had an amazing time and it was definitely a highlight to our trip! I hope that we can make another trip and spend a full day there! We got there later in the day so that we could enjoy the firefly experience at night. It really worked out great because we were all worn out by the end of the night. The gardens are beautiful, the treetop activities and slides were so much fun for the kids, and the live band was a lot of fun! The only complaint we have is that the firefly experience was hard to fully enjoy because you are being rushed across the bridge and it's tough to walk on, especially with kids. The bridge moves a lot and is very narrow. It was busy, so the bridge rocked a lot. I wish that they would have made the bridges more sturdy. I did enjoy the platform where you could stop and enjoy the light show. It was a really fun experience but there is definitely room for improvement. Hope to do astra lumina on our next trip. Also, we took the ridge rambler going up and the skylift coming down. Highly recommend doing that if you are nervous with heights. The ride was smooth, but I was too nervous to take the trip up during the day.
• AB

  Angela Bohn

  2 days ago
  1.0
  Parents, PLEASE READ Before Visiting Anakeesta!! What was supposed to be a fun family night at Anakeesta turned into one of the most terrifying experiences of my life as a mother. While walking the new Firefly experience Treetop Skywalk after dark, my young daughter had her leg dangling 50 to 60 feet up in the air because their bridge was missing a wooden board on their bridge! Luckily she is okay but this never should have happened in the first place. I cannot put into words the fear I felt realizing how badly this could have ended. We trusted Anakeesta to provide a safe environment for our children, and that trust was completely shattered. This wasn’t about a minor inconvenience or a bad experience—it was a safety issue involving a CHILD. I’ve sent them an email and still haven’t even heard anything back which shows a lot how much they care about safety and their customers. Something like this should NEVER be overlooked at a family attraction. I’m leaving this review because I want other parents to know what happened. Please don’t assume an attraction is safe simply because it is open and operating. Look closely, stay alert, and keep your children close. I would never want another family to experience the fear we experienced or, worse, suffer a tragedy that could have been prevented. Anakeesta needs to do better. Our children deserve better.
• SE

  Smiley Eb

  Aug 27, 2026
  2.0
  The views here are beautiful, especially if you want a 360° view of the mountains. However, overall, I feel the experience is overpriced for what you get. Also, if you purchase a picture, it can’t be printed. It’s digital only. You receive a receipt with a QR code to download the picture, and a copy is also sent to your email. I personally would have preferred to have the option to receive a printed photo. The fans on the chondola weren’t working, and you have to pay extra for the coaster ride. I brought my 9-year-old, and while he enjoyed the ropes course, there honestly wasn’t as much for him to do as I expected. For the price, I would have rather spent our money on something more exciting for a kid. Be prepared for a lot of walking up and down inclines. I also wouldn’t recommend it for someone elderly or anyone who has difficulty walking, especially since the only way to get to the observation deck is by taking the stairs. The mountain views are definitely beautiful, but for us, the overall experience wasn’t worth the price.
• ND

  Nicole Delgado

  Aug 22, 2026
  1.0
  I was there August 11th. Where there was a huge thunderstorm. Im still waiting on my refund over a week no updates when I call they say there systems are down. They have been down since August 11th but some how keep having people buy tickets. It was absolutely horrible they never mentioned lighting near us and only mentioned the lift was close after it started pouring and lighting. Instead of warning people's a storm was coming once it started raining all the workers completly disappeared.They did not let us know where it was safe to stand or where we should be heading. The rain and wind was so dangerous. They never started an evacuation plan till after we were all stuck and even after that there was no plan . Only one way to get down on the busses which we figured out on our own. They really had every single person outside to fend for themselves. They need to be held responsible! IT WAS UNSAFE CONDITIONS. The wind and rain was terrible people there were elderly, children , babies and people with disabilities. THEY DID NOT CARE ABOUT OUR SAFTEY!! We were the LAST people off on the mountain. I had to hunt down workers to explained we needed a bus with a wheelchair accessible and they look at me confused.We were stuck on that mountain for 4 plus hours in the pouring cold rain and lighting . They were so unorganized on top od disappearing on us. After waiting so long in the frezzing rain and wind on the line they had us wait to the side saying they didnt know where the ADA bus was and it probably be some time for us to wait because they are juat filling up busses. We ended up being the last family to leave the mountain. It wasnt just us They had other people in wheelchairs waiting Inline to get to the front of the line to be out to the side while other behind them got to go down because they were not organized and keeping track of the ADA bus and who needed to use that one. I explained to them my sister could not leave her wheelchair and asked where we needed to stand if they could call down to see where the ada bus us ( this was when we were we finally close to the beginning of the line). And they just look at me with no reply but yeah stay on the line. It was a complete shit show and honestly they acted like they never seen rain before. They are not prepared for emergencies and honestly doesn't give a damn about people. It was dangoues and scary and the fact that all the workers left for shelter and let every paying costumer outside no shelter no mentioning where it was safe to stand is completely unacceptable. The fact that lighting starts way before the lighting actaully hits the area and never mentioned once a storm was coming or to start evacuation. Do not go here its not worth the money. If there is an emergency you are stuck on that mountain shit out of look. They will not evacuated before a storm or emergency and once ur stuck on the mountain they disappear and dnt help you at all. People posted the storm all over socail media you can see how horrible it is. Anakeesta do better. Because besides never mentioning a storm is comming and still letting people come up and having us stuck on the mountain during a terrible storm . You workers disappear not giving a shit and no help or gaudiance on where its safe and absolutely no cover or shade from the elements. There was also no saftey protocol for lighting all around us. To then say your computers are down it happens every storm and still almost 2 weeks later no refund is given to people because you claim to still have computers down. You have a town on top of a mountain where your customers are stuck on top of a mountain during an emergency you should have it down pack for evacuation and saftey.
• BD

  Brittany D

  Aug 14, 2026
  3.0
  I'm not sure how to rate this place to be honest. The online system was down so we had to wait in a huge line to buy admission tickets. I asked the guy if I could buy additional tickets (astra lumina, zip line etc) there or up top, and he said they had to be up top. Fine. I bought admission and wanted a receipt, apparently he cant give me one. My friend at the next cashier got Astra lumina ticket with hers. What the heck, this dude said I couldn't do that. THEN someone standing in the back of the ticket booth tells him how to do that. Also, that girl CAN give receipts....no idea if it was my guy's first day or what. We eventually get to the park and try to buy zip line tickets. The credit card machine has issues connecting to the internet so it takes probably 10 times to process. I mentioned that I could write a check or give cash but the guy said he cant take either....ok then. That gentleman and the zip line guides were fantastic. Walking the park was nice to look at things, also the bird adventure was cute. When it got dark, we went to the Astra Lumina. They herd everyone to the gates then let about 50 people in at once. There are "stations" of light displays which get incredibly clogged while people stop to watch the 3-4 minute show. At least 3 sections weren't working or weren't working properly. (VERY disappointing since it was an extra $20 for that 'experience'.) We then went to the firefly experience and the guy said that the lights were on, but the music wasn't working. Fine, whatever, par for the course at this point, but I just want to see the twinkling lights. Surprise! The lights were NOT working. Literally only the walkway lights were on. None of the workers stationed throughout the course ever acknowledged or apologized for it not working. Maybe if they get all their shit together I could rate them higher....