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Business Details
About
Event VenueWedding Venue
Centrally located in historic downtown Lancaster, PA, The Imperial Event Center is a full-service event experience specializing in meetings and weddings.
From The Imperial Ballrooms and Atrium venues to the expansive Outdoor Imperial Terrace space, to conference and meeting rooms, the Imperial Restaurant, professional catering, to the Holiday Inn Lancaster with 215 beautifully appointed room accommodations, lots of amenities, parking, and more, we offer everything at one convenient location for you and your guests.
Contact 717-909-2014 for more information or info@hilancaster.com
Location
Hours
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.