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Castle Noel

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About

MuseumChristmas StoreEvent VenueRestaurantTourist Attractions
Step into the enchanting world of Castle Noel, America's largest indoor, year-round Christmas entertainment attraction. Since 2013, this captivating museum, store, and event venue has delighted visitors with an ever-expanding collection of movie props, costumes, and classic New York City window displays. Ride the famous slide just like Ralphie, marvel at the Grinch's sleigh, and explore a whimsical universe that celebrates the magic of the holidays. With new additions constantly being introduced, every visit offers a fresh and unforgettable experience, making Castle Noel a must-see destination for festive fun. All new for 2025 includes the Starlight Dining Experience with 10,000 dancing lights, the Gingerbread Theater, and Dementor!

Location

Castle Noel
260 S Court St, Medina, OH
44256, United States

Hours

MondayClosed
TuesdayClosed
Wednesday1:00 PM - 3:00 PM
Thursday1:00 PM - 3:00 PM
Friday1:00 PM - 4:00 PM
Saturday12:00 PM - 4:00 PM
Sunday12:00 PM - 3:00 PM

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.