Scene75 Entertainment Center | Dayton

Reviews

• LM

  Loveline Murat

  2 days ago
  5.0
  Went to Scene75 for Valentine’s Day and had a really fun time! There were plenty of kids and families there, so it definitely has a lively, energetic atmosphere, but there were still lots of games and activities to enjoy. It’s a great place if you want a fun, playful date that’s different from the usual dinner outing.
• CB

  Cat Benatar

  6 days ago
  2.0
  A lot of the games are broken the upkeep is not managed well,the claw machines are all extremely rigged with loose claws you can never win anything so they just take your money as you keep trying to play, everyone working there looks absolutely miserable zero enthusiasm no smiles or welcomes, just not as cool as it's made out to be
• CM

  Chelsea Mckenzie

  May 8, 2026
  1.0
  First time here and years and oh my has it gone down hill. 😔 more than half the games broken, games are absolutely filthy and the staff was less than friendly. Will unfortunately not being coming back. If you only want a few games to play go for it. But this place needs to start paying attention to the games and do a major cleaning.
• AS

  Amy Sabin

  May 8, 2026
  1.0
  We went on a weekday afternoon as a treat for a birthday kiddo, which was great because no one was there but not so great because half the games didn’t work :/ and took our credits. We asked to get reimbursed for 3 $5 swipes on the VR machine and got $5 back from someone who clearly didn’t care. Jeff was cool, but this place is way overpriced
• ML

  Michaela Long

  Apr 29, 2026
  1.0
  Here’s your professional, firm version with a subtle push for resolution/compensation added at the end: ⸻ Our experience at Scene 75 on Sunday, April 26th was extremely disappointing and, frankly, unacceptable given the amount of money we spent. For two weeks leading up to our visit, I—and several family members—attempted to contact the facility regarding booking a party via phone, text, and email. We received no response. Upon arrival, we were then told we could not proceed with a party due to a 24-hour notice policy. This was frustrating and unreasonable considering our repeated, unanswered attempts to communicate in advance. Unfortunately, the issues only escalated once inside. There was a noticeable lack of staff available in key areas. At one point, we had a full line of children waiting at the carousel with no operator present. We even called requesting assistance, yet no one responded, despite employees being visibly present in other areas. When we requested to speak with a manager, that request was not accommodated. Instead, we were told Elijah would handle everything, and he did not offer or facilitate any further escalation. This created a clear lack of accountability and left our concerns unaddressed. The bar service was also unacceptable. We waited approximately 42 minutes for drinks, during which time the bar was often unattended. When service was available, it was evident the bartender was inexperienced and needed to reference instructions. Additionally, the level of professionalism and customer interaction did not meet basic service expectations. Many of the attractions were either not functioning or poorly maintained. The mini bowling lanes were unusable—no accessible balls and no proper return system. When maintenance arrived, they immediately assumed customer fault and addressed us in a rude and accusatory manner, despite the equipment already being in that condition upon our arrival. We also encountered multiple operational issues throughout the facility. The drop tower was down for maintenance, and several arcade games were either out of service or would charge without allowing gameplay or issuing tickets. The ticket redemption counter was inconsistently staffed, making it difficult to even use what we had paid for. Cleanliness was another concern. Floors were visibly dirty and scuffed, and there were active spills throughout the facility that were not being addressed in a timely manner. Perhaps most concerning was the overall lack of professionalism among staff. Many employees appeared disengaged, focused on phones or AirPods rather than customers. Interactions that did occur were often brief, dismissive, and lacking basic courtesy. For the amount of money spent, the value simply was not there. The combination of poor communication, lack of service, broken attractions, and overall management issues resulted in an experience that felt both unfair and disappointing. We expected a well-run, enjoyable environment and instead encountered the opposite. Based on this experience, we would not return, and we would caution others to reconsider before spending their time and money here. Given the circumstances, we would appreciate the opportunity for this situation to be addressed appropriately, as the experience did not reflect the level of service or value that was paid for.