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William Phelps General Store and Family Residence Museum

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About

MuseumTourist Attractions
The William Phelps General Store and Home Museum is one of the five museums in Historic Palmyra. Known as "where time stands still," this museum has historically served the residents of Palmyra and Erie "Canawlers" in various capacities, including as a boarding house, tavern, bakery, and general store since its construction in 1826. Proprietor William Phelps completed renovations to the store by 1875, and it remained untouched by his son Julius, who locked the doors in 1940, creating a fascinating time capsule for you and your family to explore. Upstairs, you will find the elegant home of the Phelps family, featuring post-Civil War furnishings and Victorian splendor, all preserved.

Location

William Phelps General Store and Family Residence Museum
140 Market St, Palmyra, NY
14522, United States

Hours

MondayClosed
Tuesday11:00 AM - 4:00 PM
Wednesday11:00 AM - 4:00 PM
Thursday11:00 AM - 4:00 PM
Friday10:00 AM - 4:00 PM
Saturday10:00 AM - 2:00 PM
SundayClosed

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.