In Manhattan, there are rooftops—and then there’s The Rooftop at Pier 17—a dynamic and intimate entertainment venue that hosts its concert series five stories above the East River with panoramic views of such iconic skyline landmarks as the Brooklyn Bridge, Empire State Building, and Statue of Liberty. Located in the Seaport, The Rooftop at Pier 17 is New York City's most scenic concert stage.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.