This profile is uncertified and using publicly sourced data
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Business Details
About
Escape Game
The Escape Game NYC (Times Square) is an immersive experience at The Brill Building in New York City. You might escape, but you WILL have fun with escape rooms that challenge players to crack codes and complete a mission in under 60 minutes! From high-stakes missions to treasure hunts, all themes feature unlimited hints, multiple rooms, and interactive puzzles. Close to top-rated Times Square dining and landmarks like Rockefeller Center, this is a must-do for celebrations, family outings, team building, and more! Find us on Broadway between 49th and 50th.
Location
Hours
Monday8:00 AM - 12:00 AM
Tuesday8:00 AM - 12:00 AM
Wednesday8:00 AM - 12:00 AM
Thursday8:00 AM - 12:00 AM
Friday8:00 AM - 12:00 AM
Saturday8:00 AM - 12:00 AM
Sunday8:00 AM - 12:00 AM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.