Lyric Theatre

Reviews

• MR

  Matthew Roy

  3 days ago
  3.0
  Overall the theater is lovely, well taken care of, air conditioned, and the cast is absolutely fantastic! But they drastically need to improve crowd management. For our 2pm show doors open at 1pm so it’s best to be in line early around 12:45 because a long line forms. After a quick security check and then a ticket check you’re let into the lobby where there are photo opportunities, merch opportunities, and concessions. At this point they should begin to seat people, but instead the house doors open 30 minutes prior to show start.. so all 400+ people suddenly only have 30 minutes for staff to guide them to their actual seats… and while they wait space in the lobby quickly evaporated.. The end result is madness and then you add the fact that there are kids and it’s even more wild. Announcements are also made by staff without any microphones so you can’t hear them. It’s just weird, but past all that the show itself it good with a brief 10 minutes intermission. The special effects are also very very good. Overall Harry Potter is all an average play with some plot holes, but they aren’t seriously enough to stop you from enjoying. Just realize getting seated is wild, confessions are very expensive, and then the first 20 minutes of the play itself are confusing as they rush to explain the characters.
• GP

  Georgia Psarra

  4 days ago
  5.0
  Incredible production, but some creative choices felt off. Production-wise, this was the best show I’ve ever seen—the sets and special effects were truly a once-in-a-lifetime experience. However, as a fan of the original books, some elements felt "out of concept." The casting of Hermione didn't align with my vision of the character from the original series, which I found a bit distracting. Additionally, the romantic subtext between Harry’s son and Malfoy’s son felt like a departure from the spirit of the books and wasn't something the original story ever hinted at. The logistical side was also mixed: huge wait times, snobbish staff, and some railings that obstructed the view. The Butterbeer was expensive, but you keep the mug as a souvenir. Unfortunately, the smell of weed was also present multiple times during the show. It’s a visual masterpiece, but the narrative and atmosphere had their flaws.
• CW

  charlene wyatt

  May 11, 2026
  4.0
  The Theater is very pretty very clean. The only thing we wished is that there was more bathrooms due to long lines during the 15 minute intermission, which is not really a long time but because the lines were so long you probably would miss something in the second half and anywhere you said you will be able to see if you are sitting in the balcony be mindful that there is a safety bar that you have to look over so that might be a little hard for you to see other than that no complaints we went to see Harry Potter and the cursed child. It was amazing 10 out of 10 for the play. Butterbeer
• AG

  Angeline Gulhaugen

  May 10, 2026
  5.0
  What a pretty theater! I visited for the first time to see The Harry Potter Cursed Child play. The theater was organized, and every single staff member was kind and helpful. I was very impressed with them! The theater was decorated for the show's theme, which was pretty. The queue to get inside was short, so I didn't even end up needing the Priority Access thing I bought (but then again, I entered on the 42nd Street side thanks to the tip I learned from an earlier review I had read). The show was sold out, I believe, and even though it was packed, it never felt suffocating. The seats were comfortable enough for a 3 hour show. They made it easy to order food or drinks to your seat and have them delivered, which is a nice option (although I came straight from dinner, so did not try it out). Exiting was just as easy as getting in. No real crush, just down the stairs from the balcony and back out to 42nd. Couldn't have been more pleasant!
• NS

  Nick Specter-Vlacic

  May 3, 2026
  1.0
  We basically got scammed. We bought tickets for what was advertised as the last performance date for Tom Felton, and thus, the prices were selling for double the price (or more) than any other date. We purchased 2 tickets for that exact reason (last performance), only for the run to be extended a few weeks later. They say they didn't know they would extend, but as a customer, it really feels like artificial PR stunt to sell tickets at a higher rate. Regardless of the reason, The prices for our date collapsed and now the same seats can be purchased at half off. The staff were unwilling to fully or partially refund us (the difference) nor make any accommodations (like lounge access or refreshments, or gift card... anything). Basically told us there's nothing that can be done about this scam and stole the $350 difference. I'm extremely disappointed and, sadly, this is just how customers are treated nowadays. Please do not support this theater or their operation. If this review costs them at least 1 or 2 tickets unsold, maybe someone will realize that taking the customer's side is better for the bottom line than scamming them to make a few extra $.

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