Experience the ultimate movie night at The Grand Winston-Salem by Santikos. Enjoy IMAX, Dolby Atmos surround sound, Christie Laser projection, Real D 3D, and plush leather recliners. Savor your favorite beverages, from ice-cold beer to frozen daiquiris or wine. Located in Winston-Salem, The Grand combines cutting-edge technology with unmatched comfort for an awe-inspiring cinematic experience.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.