Visit to our environmental habitats to see cougars (which no longer live in the wild on Grandfather Mountain), black bears, bald eagles, river otters and elk. Observing these animals up close in their native settings, it’s easy to imagine what it would be like to come face-to-face in the wild.
Environmental habitats are large enclosures that allow visitors to see animals in natural settings. Viewing areas give you an up-close perspective of the animals as they live in the wild. Separated from the animals by moats or elevated above the habitats on large retaining walls, these viewing areas allow you to stand only a few feet away from animals you probably wouldn’t see in your everyday life.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.