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BounceU Charlotte - Matthews

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About

Amusement ParkChildren's Party Service
BounceU offers 100% private parties - for ALL parties! Enjoy playtime in two HUGE inflatable arenas filled with larger than life 18 foot slides, obstacle courses, bounce houses, coin operated games, and dedicated toddler areas. When you reserve with us, you and your crew are the ONLY guests in the inflatable arenas and private party room. Play smarter, not harder. Let us take care of all the details for you. A dedicated Party Pro will take care of the setup and clean-up....you just need to show up and have fun!! Visit our website for more details or call to setup a free tour!

Location

BounceU Charlotte - Matthews
9129 Monroe Rd #145, Charlotte, NC
28270, United States

Hours

MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed
SaturdayClosed
SundayClosed

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.