This profile is uncertified and using publicly sourced data
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Business Details
About
Event Venue
Located just a mile from Uptown Charlotte, Big Chill is a one-of-a-kind event venue with vintage soul and modern edge. Once the city’s first roller-skating rink and later a live music dining club, our historic space now hosts legendary weddings, corporate events, galas, and celebrations. With a built-in stage, dance floor, fire-side lounge and full-service bars, we’re made for those who crave a connection, character and something different! At Big Chill, timeless style meets an unbeatable party energy—right in the heart of Charlotte, NC.
Location
Hours
MondayClosed
Tuesday10:00 AM - 6:00 PM
Wednesday10:00 AM - 6:00 PM
Thursday10:00 AM - 6:00 PM
Friday10:00 AM - 6:00 PM
SaturdayClosed
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.