Cinemark Gulfport 16

Reviews

• JT

  Jeremy Thomas

  4 days ago
  3.0
  beginning credits was 4 too long but.. me an daughter enjoyed it!
• MP

  Miles Pino

  Aug 7, 2026
  2.0
  Never felt the need to review the theater until now, because it's normally pretty good. The only problem I've noticed recently is the theater rooms will be very warm and I have to go ask an employee if they can turn the AC on, which may or may not actually work. However, today I bought 2 tickets for a 1:40 showtime, at 1:45 I realized that I would be missing more than just the previews so I attempted to cancel and get a later showtime. You can't get a refund in the app after the showtime starts, which is fine, so I called the theater. I spoke to someone who said she was the manager and she told me that there was nothing she should do over the phone. I said that was no problem, I was on my way there anyway, we could fix it when I got there. She then told me that there was also nothing she could do in person, because the showtime had already passed. I was told that I had to call the customer service number. I thought that the manager would have the authority and autonomy necessary to issue a refund, but I didnt want to argue. So I called the 1-800 number and was sent to, surprise, the AI assistant that every company on the face of the earth has started using. The AI, named Poppy, talked in circles for several minutes and was unable to find my order, so I was transfered to a real person. Surprise again because Cinemark is experiencing and "unusually high call volume" and is not taking any more calls, but you can talk to Poppy though. So now I've paid for the same movie twice because managers aren't allowed to actually be managers and robots run customer service. Spider-man was good though, and they still have Cherry Coke in the fountain.
• CK

  Catherine Konkel

  Aug 7, 2026
  5.0
  My husband and I enjoy going out to see a movie. The Theatre itself is clean, the seats are adjustable to put your feet up and the cup holders are big enough. The concession stand is expensive but its the same for all theaters. You can get a pizza and other drinks rather than just coke/soda.
• KK

  Kisha

  Aug 6, 2026
  5.0
  My son and I went to see Spiderman and we had a good time! The seats were comfy & reclined. We sat front row and it was very clean! 5 stars 🌟 🌟🌟🌟🌟
• KJ

  Keelee Julien

  Aug 1, 2026
  1.0
  Came to the 6:45 showing of minions and monsters. Spent $20 on tickets. $45 in food/ drinks. Within first 15 minutes, a group of 6 teenagers entered the theatre 15, loud, talking, stomping. I asked them to quiet down and they did for approximately 10 minutes. Then came the flashlights, loud videos playing on their phone, stomping, loud talking/ laughing. At that point we’re only 30 minutes into the film. I proceed to tell the ticket checker at the front, and she radioed for someone to go. No one ever came. The nonsense continued throughly the entire movie. The theatre’s resolve? Guest tickets. No refreshment refunds/ vouchers. We explained this was our last free weekend due to other commitments, but it didn’t matter. They’re “training new people” or “I just didn’t see the usher”. False. The theatre was practically empty. No one ever came. This is nothing new either. It just happened to a friend of mine while watching “Obsession” a few weeks prior. We will give these passes away, and not return. Biloxi is much nicer, better priced, and showings more convenient. Just thought I’d share.

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