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Business Details
About
Escape GameEvent PlannerEvent VenueTourist Attractions
THE BASEMENT KC is Kansas City’s first horror-fueled escape room experience, where participants are pulled into the twisted world of a cannibalistic serial killer, Edward Tandy. Guests must use their wits and problem-solving skills to escape his twisted game before time runs out...and they become dinner! Two escape room themes to choose from!
Location
THE BASEMENT: A Live Escape Room Experience
Lower Level, 1612 Grand Blvd, Kansas City, MO
64108, United States
Hours
Monday2:45 PM - 11:00 PM
TuesdayClosed
WednesdayClosed
Thursday2:45 PM - 11:00 PM
Friday2:45 PM - 12:00 AM
Saturday9:45 AM - 12:00 AM
Sunday9:45 AM - 11:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.